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      NAVEX

      Engaged Employer

      NAVEX reviews

      3.8

      72% would recommend to a friend

      (720 total reviews)
      avatar

      Arpan Sheth

      Not enough data to show CEO approval

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      4.0

      Culture & values

      3.7

      Senior management

      3.7

      Career opportunities

      3.3

      Compensation and benefits

      NAVEX has an employee rating of 3.8 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      720 reviews
      1.0
      Sep 29, 2024

      Worst WFH Experience

      Communication specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trainer was great the first couple of weeks before starting taking calls. Gift card for free pizza during first week of training.

      Cons

      They are dishonest as far as schedules and they take your PTO time without you requesting it. If you call out, they give you attendance points and take your PTO. There are ridiculous expectations as far as call metrics are concerned. The pay is not good ($15.50). There is no real room for advancement or promotion. You are micromanaged and the supervisors and management nitpick about everything.

      avatar
      NAVEX Response
      1y
      Thank you for sharing your concerns. At NAVEX, we aim to maintain transparency in policies and practices, including PTO, attendance, and performance expectations. Your feedback about call metrics, pay, and opportunities for growth is valuable, and we find it as an opportunity to highlight our amazing resources. If you're open to it, we encourage you to share more details directly with HR team at hr@navex.com
      1.0
      Sep 23, 2024

      NO Diversity

      Anonymouserole
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a good manager who was very responsive and worked hard to support our team.

      Cons

      Their is a big lack of diversity in the corporate office. When we visited it was a very unwelcome feeling and many looks as if they surprised see someone of color. Most of the diversity hires are hired for the call center. Many I know who were of other races besides white, working in other department were chosen to be laid off or fired for fake performance reviews with no knowledge of area of opportunity. HR is a joke. I have personally heard very insensitive conversations against certain races of people and management does nothing. Very high turn over. Low pay compared to market salaries.

      avatar
      NAVEX Response
      1y
      Thank you for sharing your feedback. We are truly sorry to hear about your experience and the concerns you've raised. At NAVEX, we aim to foster a workplace where everyone feels valued, recognized, and supported in their growth. We take mentions of toxic culture very seriously. Diversity, equity, and inclusion are core to our values, and we are committed to continuous improvement in these areas and have developed programs and hiring practices to ensure inclusivity is at the forefront. Your comments about recognition, promotions, and workload are critical insights for us as we've put programs and resources such as NAVEX Navigator, LinkedIn Learning, and talent development resources to ensure every team member feels supported in their growth. If you're open to it, we encourage you to provide further details through our HR team at hr@navex.com. Your input is crucial in helping us address these concerns and create a better workplace for everyone.
      1.0
      Apr 14, 2024

      Don’t Waste Your Time

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      None to speak of, most positive reviews on here are fake.

      Cons

      - Deceitful total comp range -Bad benefits -Lack of qualified leads - Poor training in Lake Oswego -The product is very outdated and doesn’t meet customers needs - Turnover is at least 70% of account execs every year - They will put you on a bench to wait for a territory and you won’t get one for a long time and even if you do it probably wont help you reach quota -They will tell people to put positive reviews and lie about how much they make,

      avatar
      NAVEX Response
      2y
      Dear Former NAVEX team member, Thank you for providing your feedback on your experience with us. We appreciate your honesty and understand that your experience was not satisfactory. At NAVEX, we always strive to maintain a positive work environment for our team members, with trust being a crucial element. We value genuine feedback from our team and never solicit fake reviews. Your feedback is essential to us, as we are committed to continuous improvement. We understand that you brought up some concerning cons, and we encourage you to contact our HR team or me directly at tyler.epps@navex.com to discuss your feedback further. Warmly, Tyler Epps Talent Brand Ambassador
      Viewing 148 - 150 of 720 Reviews
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      ReviewsNAVEX reviews

      Glassdoor has 750 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.