NAVEX reviews

3.8

72% would recommend to a friend

(717 total reviews)
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Arpan Sheth

Not enough data to show CEO approval

66% positive business outlook

NAVEX has an employee rating of 3.8 out of 5 stars, based on 717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

717 reviews
2.0
Feb 13, 2024

It's a decent starter job.

Recommend
CEO approval
Business Outlook

Pros

-My supervisor was pretty cool -Call volume was not high -All equipment needed is provided -They try to make it fun with little games

Cons

-You're micromanaged...and not even by your actual supervisor but the "senior" communication specialist -Systems and equipment is super outdated -Metrics are unrealistic and nitpicky -Pay. This was only a second job for me, but I would not have been able to survive off of this income alone -They want you to take people talking to you crazy for that low rate... get real. -Work life balance is POOR. You basically had to sell your first born child to try to get any time taken off. They have a point system and would give you a point for pretty much anything. -If you work a 4x10 schedule, you only get paid 8 hours on holidays. Already penny pinching with pay, but then they penny pinch on holidays that they force you to work. -They say you will get VTO on holidays if it's slow...you're not.

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NAVEX Response
2y
Dear Former NAVEX Team Member, Thank you for taking the time to share your feedback about your experience with our organization. We value all perspectives and take feedback seriously as we strive to create a positive work environment for all our team members. We're sorry to hear that your experience with us didn't meet your expectations, and we appreciate you bringing your concerns to our attention. Your feedback provides valuable insights into areas where we can improve and better support our team. While we understand that no workplace is perfect and there may be challenges, we're committed to addressing any issues raised as best we can and continuously improving our practices. I would encourage you to share any additional feedback directly with me via email at tyler.epps@navex.com Once again, thank you for sharing your feedback, and I also want to express our gratitude for being part of our team for the last 3 -4 years. Warmly, Tyler Epps Talent Brand Ambassador
3.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Big, solid company that gives its BDRs good incentives.

Cons

Fairly flimsy training that was not specific to the BDR role and a lack of support for BDRs once you're in the role.

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NAVEX Response
2y
Dear Former NAVEX Team Member, Thank you for your review and sharing your experience with our organization! We value having you on the team. We appreciate your feedback on hands-on training and always looking for ways to improve and enhance the experience. If you have any additional comments or questions, please feel free to email me directly at tyler.epps@navex.com Warmly, Tyler
1.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work is always convenient.

Cons

The HR department violated my HIPAA rights by obtaining information on my doctor appts. and conditions I was being treated for without my knowledge. Do not work for this company.

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NAVEX Response
2y
Dear Former Team Member, Your report that NAVEX's HR Team has violated your HIPPA rights is a serious allegation and one I would like to ensure is thoroughly investigated. If you prefer to remain anonymous, you can file your report with additional information at navex4navex.com, or you can reach out directly to me at craz@navex.com and/or to our Chief Risk and Compliance Officer Carrie Penman at cpenman@navex.com. Carrie and I look forward to hearing from you and learning more about your concerns. Cindy Raz Chief People Officer
Viewing 181 - 183 of 717 Reviews

Glassdoor has 747 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.