NAVEX reviews

It is not perfect but actually does try to do the right things for employees. When it does not do the right things right as we say, it seems to be a lack of understanding (ignorance), or a literal need to make a certain dollar amount for our investors, not malice or harm that is occurring. Navex has decided it is better to keep more money in the bank for hard times and pleasing investors than some other tech companies out there, and because of this- they aren’t laying lots of folks off- only a few in high turnover contact center roles or in sales when folks don’t meet quota for several months. However- salaries aren’t as high and bennies are not good. I actually have my wife’s coverage since hers is better. I also still think we can continue to diversify our teams. We hire lots of different kinds of folks in entry level positions however, outside of our contact centers I don’t see that diversity reflective in our managers and leadership. Let’s walk the walk and talk the talk. Let’s get more women and people of color with a C- in front of their name. Let’s have a board that is made up of folks who are more representative of the broader culture. This is what will strengthen us- a diversity of perspectives.

Incredibly low wages especially for 2023, depressing work, angry callers, CS allowed to be verbally abused, short lunch break, not given enough time to end your shift on time, the work effort you have to perform for the low pay is unfair.