NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
1.0
Sep 17, 2023

Don’t waste your time

Recommend
CEO approval
Business Outlook

Pros

None that I can think of . The company is far behind in the industry and priorities have become profit over quality and it shows

Cons

The upper management is out dated and has a lack of experience. Nothing but tech issues and we are left to just restart as a solution. The ceo is incompetent and just announced we need to come back in 3 days a week because mistakes are being made and lack of employee development . I know at least 2 departments that are the face of the company, personal lines and claims, have been understaffed with a high tuner over for years. Instead of valuing their long time employees they simple just repeat the grass isn’t always greener ln the other side and we are almost fully staffed. The company used to value their employees. Now you just expected to figure it out. The company no longer is exclusive an open to the public. The rates are insanely high and when threats are given by customers they are going to switch there is literally nothing an Njm employee can do to help them cause Njm is now like every other corporate company. We have no jingles, no mascots, and no moral compass.

1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The free soup was ok. You're not penalized for breathing. And when you leave you don't have to take your work with you if you're able to shake off the stress of the day. Mind you I'm in great standing with everyone from the representatives to higher management.

Cons

Pretty much everything else to be honest. You're watched by several layers of management constantly. Micromanagement goes to the extreme here. If you're taking a second longer then they think you need as you do your work, they'll have you take on something new and give you very limited time to go back to what you were working on and be upset it wasn't done already. They penalize you for using the bathroom in that any time you take off the phone counts against you and your annual performance reports, which then impacts whether or not you'll get a bonus. You get penalized for calling out sick (they call it an "occurance" where you're only allowed three times, and you have to use your own PTO. And if you use a fourth they'll give you a written warning, if youre allowed to work from home some days they take that away, etc, and you can very well be terminated if you go past thay). The moral is low and getting lower amongst employees (you know it's bad when supervisors are saying they're happy for you if you're looking for careers elsewhere and that it's in your best interest). You'll also never be told you did a good job on anything, but god forbid if you didn't cross a t on a report a year and a half ago, you'll have a meeting about it. Also, with working from home, unless you're an executive they don't pay for any of the equipment. You're expected to pay for your own computer, phone, land line. It's the equivalent of working in a modern day sweat shop.

Viewing 4 - 6 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.