NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
3.0
Sep 19, 2023

NJM-where everyone is punished due to only a few.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The 401k is a full 8% match. You’ll need this later on bc the pay is not in line with the rest of industry. The pension-only if you were lucky enough to be hired prior to 2015 when they stopped offering it.

Cons

A recurring theme is micromanaging. A couple departments had 3 days remote well BEFORE the pandemic. But then every eligible employee was able to do this after we returned. Well, last Friday at 2pm, our CEO announced via a video of himself that because of an increased in mistakes, everyone will be changed to 3 days IN THE OFFICE. He said they were flexible enough as a result of the pandemic and it’s time to be in office more to prevent more mistakes. Except… our dept was doing it well before the pans, and wasn’t the one making all these mistakes. (Word was going around this summer regarding the PD department). So why would they do this? They clearly don’t care about their employees. If NJM wants to start paying us more, maybe it wouldn’t sting as much. But they are notoriously lower paying than other insurance companies. So the 3 days remote helped. But it still wasn’t enough considering others are FULLY remote and pay better. It’s laughable!!!! Best part? 3 days after we were told a remote day was being taken away from us, we receive the agenda for a meeting tomorrow. They want us to come up with ideas and spread the word about NJM and how good it is, to gain more policyholders. Isn’t that rich?? But at least they’re consistent. They have always said “It’s all about the policyholder”. Don’t work here if you want to be treated like an adult.

1.0
Mar 6, 2017

Boiling the Frog

Recommend
CEO approval
Business Outlook

Pros

Very kind co-workers, well kept buildings and grounds, good, safe industry to work in.

Cons

An old anecdote describes that if a frog is put suddenly into boiling water, it will jump out but if the frog is put in cold water which is then brought up to a boil slowly, it will not perceive the danger and will be cooked to death.    That is exactly is what’s happening with employees at NJM.   Over the last several years, the positive aspects of the culture have whittled away.   Benefits have been reduced, the company is expanding yet the number of staff remains the same, policies are changing to benefit the company rather than employees and having a long tenure is now to your detriment.   Management will never admit it, but its clear they are pushing the more experienced people out the door by terminating or making work life unpleasant resulting in resignations and retirements.    Since the beginning of 2017, there have been several good people that have gone from the I.T. Department, Project Management Office, Administrative Services, heck, even the HR Department.   It seems NJM believes millennials will be the key to their future success.  Unfortunately though, management has no idea how to keep those millennials from leaving since work from home options are only given  to a small percentage of employees, outside of the box thinking is shunned and micromanagement runs rampant throughout the company.   I predict a world of pain for this organization over the next few years as competition to keep good employees increases.  

Viewing 10 - 12 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.