NVA reviews

2.8

35% would recommend to a friend

(716 total reviews)
avatar

John Bruno

18% approve of CEO

24% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
3.0
Apr 12, 2016

Veterinarian

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff and clients I work with are great. Homey, family-feel to clinic.

Cons

Staff is underpaid; poor benefits. Clinic is understaffed. There is a disconnect between upper management and the clinic employees.

2.0
Aug 27, 2015
Recommend
CEO approval
Business Outlook

Pros

The bonds formed with clients and their pets

Cons

Was a great place to work when it was private practice, then NVA took over and all they care about is money now, not the care of animals.

1.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The Benefits were decent and they were very inclusive.

Cons

Toxic, overbearing MRO's, who bully you into doing anything and everything to make more money and sacrifice quality of care. The new CEO started the end of 2025 and then company secretly started shutting down hospitals across the country and not being transparent with employees. MRO's negotiating the least amount as possible for all hospital manager salaries but will offer MDVM and any DVM willing to come on board anything they want. HM's often work beyond scheduled times to market, go to community events, and also be expected to take your laptop on any vacation, because you will have to work and do payroll. They are taking away "hospital autonomy" and standardizing everything corporately so it is feeling much more like Petsmart and other gross corporate models for vet care. MRO's will also pass off all kids of tasks and admin work they are expected to be doing and force you to do it and hop on zoom calls weekly to police your peer hospitals on their progress or lack thereof. They raise prices every year of 6-10% but staff get a 3% raise if they are lucky. No where to move up from hospital manager, you will be stuck in that position forever. They are hurting financially so hopefully if you joing they will not shut your hospital down. Having a corporate mission statement is just to placate, this company thinks all employees minus their money makers, the DVMS, all expendable. They set unrealistic hospital goals like 13% labor and other goals so far under from industry average, that HM's actually have to jump in part time and work to offset these unattainable goals, while neglecting their daily onslought of tedious admin chores and zoom calls you have to be on if you are a problem hospital and they make you beg for your supper per se.

Viewing 76 - 78 of 716 Reviews

Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.