Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 122 reviews)); "The pay was good and there are good hard working employees there" ((in 104 reviews)); "Work from home is great" ((in 93 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 92 reviews)); "Coworkers are great!" ((in 48 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 50 reviews)); "Little or no training" ((in 49 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews)); "So no bonuses for those doing a lot of the work." ((in 25 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

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National General Insurance

National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 29, 2023

It's a call center

Claims representative

Recommend

CEO approval

Business Outlook

Pros

It's alright I guess, there's probably worse places to work

Cons

It's a call center so everything that sucks about a call center

3.0

Apr 28, 2023

The verbal abuse isn't worth it...

Claims call center specialist

Recommend

CEO approval

Business Outlook

Pros

-Decent pay -Got to work remotely from home -Worked on the line that was not as busy -Nice coworkers

Cons

-They follow a first and final rule. So if you make a mistake or something happens you get a single warning, if it happens again (even if it is not your fault such as internet or vpn issues dropping calls) you are immediately terminated. -You have to deal with all the angry and yelling customers because of the adjuster's negligence or inability to communicate with customers. -Verbal abuse from callers is not worth it if we are so easily expendable. -There's a reason they were always sending emails asking us to refer people to apply for this job.

3.0

Apr 25, 2023

On Boarding

Insurance claims specialist

Recommend

CEO approval

Business Outlook

Pros

Quick onboarding process, fast hire.

Cons

Turn around rate extremely high. Pretty demanding.

Viewing 385 - 387 of 1,623 Reviews

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National General Insurance

National General Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's a call center

The verbal abuse isn't worth it...

On Boarding

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