Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 122 reviews)); "The pay was good and there are good hard working employees there" ((in 104 reviews)); "Work from home is great" ((in 93 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 92 reviews)); "Coworkers are great!" ((in 48 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 50 reviews)); "Little or no training" ((in 49 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews)); "So no bonuses for those doing a lot of the work." ((in 25 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,623 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Apr 25, 2023

Meh

Licensed p&c agent

Recommend

CEO approval

Business Outlook

Pros

Great co-workers and team environment

Cons

Managers that micromanage and unrealistic quotas

2.0

Apr 21, 2023

Overworked, under trained

Claim adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay is OK for the area

Cons

Too many claims vs. Not enough time to handle, no support from managers, made to feel like you're no good

2.0

Apr 19, 2023

The I need money now job

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

You get to work from home, completely. The pay is great, and there may or may not be an opportunity to move up. Depending on your manager, you may not have to be on the phones all day.

Cons

The outrageous volume of claims you have to work through. You will be on the phone all day, and due to their new system, you have to help out with everyone’s calls anytime of the day. The high expectation of being able to move to another position, when, in actuality, you have to work a 12 1/2 months before moving to another position.

Viewing 388 - 390 of 1,623 Reviews

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