Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Sales Agent (34) , Insurance Service Representative (34) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Good benefits and time off" ((in 114 reviews)); "The pay was good and there are good hard working employees there" ((in 102 reviews)); "The pay was decent and it was great to work from home." ((in 97 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 95 reviews)); "Some great coworkers" ((in 44 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 52 reviews)); "Little or no training" ((in 48 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews)); "So no bonuses for those doing a lot of the work." ((in 24 reviews)); "The area is horribly understaffed and continue to get upper management to give them more territories to cover with no additional hires." ((in 19 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,626 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Nov 29, 2022

Cannot keep staff

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Remote, I don't have any other

Cons

Everything, very under paid for the amount of work. They made certain employees salary this year to avoid overtime, yet you cannot mean expectations without working OT. Expectations are too high for the amount of work. Some teams depending on your location are not getting as much but if your working west coast do not even consider. When I stared in 2021 almost every person from the training group was gone by 6 months. If you don't want extreme stress don't work here.

1.0

Nov 28, 2022

LOTS of VERY ANGRY callers!

Claims intake specialist

Recommend

CEO approval

Business Outlook

Pros

It was a Work-from-home opportunity and equipment were provided.

Cons

SO MANY ANGRY CALLERS! When the resource library was "updated" it became nearly impossible to use Adjusters for claims did not care about their assigned cases Any missed day DOES NOT FALL OFF FROM YOUR RECORD. IT WILL LITERALLY STAY ON THERE FOR AN ENTIRE YEAR! They do NOT live up to their supposed company values

1.0

Nov 21, 2022

don't apply here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and 401k were a good starting point

Cons

Everything. Management can't train or lead employees. Training was limited at best. Reps are thrown into the fire after 3 weeks of training and receive no support after. Claims system is antiquated and limits production. Even the fastest reps have to put in 50+ hours a week to maintain their pending. Customers are bottom of the barrel. High turnover will lead to more work on your plate. Salaried position means they don't pay for the overtime you'll have to work to keep on track.

Viewing 478 - 480 of 1,626 Reviews

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