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National General Insurance

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National General Insurance reviews

3.1

50% would recommend to a friend

(1,620 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Independence, once established as a long term trusted employee. . Decent pto/vacation.

Cons

There is a reason this company has a 2.5 rating. Look up any other insurance company and this one is by far the worst rating and this is after they tried to manipulate the rating by having employees come here to boost the numbers. What company does that? What would the rating be if they hadn't? Many long term employees have left for lower salaries and benefits just to get out of this environment and there are many more actively looking to do the same. As a long term employee I take no pleasure in writing this review and was hoping to retire here but at his point I can't see that happening.

1.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Working in downtown Cleveland you can walk from work to a Cavs game. But the job itself....a paycheck is the only pro.

Cons

-Terrible systems- the system antiquated and outdated. You can be in the middle of issuing a check and your computer will restart. 85% of my day is fighting my own computer -Lack of management -Training sucks at best- 3 weeks of training where 2.5 weeks are going over the national general policy (which isn't necessarily the policy language you will have to deal with according to the states they assign you) and .5 going over the system. None of what you learn in training will actually help you do your job. -Work load is unrealistic- this isn't a 40 hour a week job due to the fact that they wont hire enough people to handle their claims. Therefore customer expectations are hard to be met. reason why is because the systems do not evenly distribute work. -Promote the best candidates and not your friends- I saw too many people promoted because of things that didn't pertain to their job abilities. -The company is starving for innovation so heavily that they are asking employees 5000.00 dollars for an idea...you read that correctly. Most normal companies ive been at will have a clear vision of what needs to be done but not here. -Recruiting talent has been so bad that recently an email was sent out encouraging employees to give great reviews on this very website. -Office moral is terrible. Seeing someone smile or laugh is rare at best. Taking breaks is frowned upon and majority of people work through their lunch. -If you voice concerns you will be pushed until you quit or management will get HR try to fire you. There is no coincidence that so many reviews are bad about this company. I've seen more people fired than hired.

Viewing 49 - 51 of 1,620 Reviews

Glassdoor has 1,662 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.