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National General Insurance

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National General Insurance reviews

3.1

50% would recommend to a friend

(1,620 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

A steady paycheck and the Co workers were the only pros to working here.

Cons

I have since left this company and work for a different insurance company. My life has made a complete turn around now that I work for an amazing company. Life at National General was so bad my family life suffered, I was even prescribed medication due to my extreme anxiety from working here. Money is the only thing this place cares about. You're just a number and the president of the company has no clue who you are or what you do there. The only thing consistent about management is their inconsistency. You get 4 different answers from 4 different supervisors. The systems don't work and they expect you to b/s your way through calls with customers. This whole company is shady and a revolving door.

1.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

My coworkers were nice people stuck in a bad situation..

Cons

Company puts no emphasis on employee retention. They fire employees on a weekly or bi weekly basis. Leads to big morale problems. Your manager does not have your back. If there is a sign of trouble you are on a PIP and then out the door. I saw this happen to numerous adjusters who were good employees but their numbers went south due to understaffing, unmanageable volume, inefficient processes and systems. No body stays here long and it seems like that is by design. Also, most people don't get raises or qualify for bonuses. (You can bet that the managers and executives get raises and bonuses). You are lured in with a decent salary but they take it back by not giving out raises and bonuses to most adjusters. Overall I would say the work environment was toxic and adjusters were constantly in fear for their jobs. This lead to a dismal work experience there. STAY AWAY

1.0
Apr 10, 2014

A model of dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some very knowledgeable people in the company; the opportunity to network outside of the organization; and, the first day of life after NGIC

Cons

Bullying by management; collusion between HR and some managers to eradicate employees who perform their work well but do not worship upper management (or any other human being); unmerited arrogance by management much of whom have no formal insurance training or designations; willingness to "dress down" employees in front of and on the open floor in an attempt to impress other managers with their "strength to do the job" while humiliating employees in front of their colleagues (hmmm, isn't it a basic rule of work place professionalism to have meetings about work performance in private???); disingenuous attempts to address morale by mandating divisional meetings to " address all matters in the open, once and for all". What or who decided all of the employees are too stupid to recognize the frequent visits and close relationship between some HR personnel and managers? Why is upper management more concerned with being right versus being correct? Why would any worthwhile company make derogatory comments about another viable company? Though Walmart ( often referred to by management as "hiring" so the dissatisfied employee can find work there) has certainly had its fair share of class action lawsuits due to the same issues at root at NGIC. Is that a suggestion that employees ban together and file lawsuits? What an excellent idea!! A great place to begin is a thorough examination of terminations and resignations over the past 18 months. Cull the email system to address the lies by upper management that they were unaware that employees were working hours for which they have not been paid. How about an investigation into the lack of confidentiality in HR? It seems the Walmart reference isn't a bad one after all...for the employees, as NGIC has the very same issues of unfair labor practices, EEOC violations, hiring and promotion discrepancies, and the employees prevailed. By the way, most of the people who've left NGIC, are working for professional companies with professional people, better benefits, better quality of life and an opportunity to move ahead professionally.

avatar
National General Insurance Response
12y
We take employee concerns and issues seriously and we have an Open Door Policy in which employees are assured of freedom from reprisal. With that said, I would welcome a conversation to listen to and discuss specifics of your general allegations above. You may reach me at 336-435-2563.
Viewing 52 - 54 of 1,620 Reviews

Glassdoor has 1,662 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.