National General Insurance reviews

Schedule changes from what you were told before you were hired, during licensing, and after training. Your pay is not discussed with you until 2 months into the position. Your mics cannot be muted and your time is heavily monitored. Not following a strict sales script results in failed QA scores which results in 0 commissions. Leadership lacks accountability and will omit information. Only way to move up is be a favorite sales person. There are no opportunities or transfer opportunities. You’re expected to work 50 hours a week by the time you leave training if you “care about your future here”.

Downside of working this position is the expectation that the head claims adjuster must prioritize new claims everyday but also take all their incoming calls from claims clients. I understand assisting individuals that are asking or needing valid information about a claim, but having to respond to the individuals that call 6 times a day to ask for constant claim updates is not conducive to a 8 hour work day.