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National General Insurance

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National General Insurance reviews

3.2

52% would recommend to a friend

(1,621 total reviews)

Peter Rendall

54% approve of CEO

48% positive business outlook

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay if you can stay!

Cons

Truthfully, this place is TOXIC ! Working downtown has it benefits….but not here. Management fires people on a weekly basis. Just this month a manager and claims rep in Fla who report to the Cleveland Office were let go after many years of service. Along with them, a 4 year employee are shown the door with no warning whatsoever. I guess the question is, are these people really that horrible at their jobs that you need to fire them? Why hire them in the first place! Shouldn’t management do a better job in screening these people! Fact is, it isn’t the people, it is the management. So much nepotism it is crazy! If you read the reviews , all the negativity is in the Cleveland office. The pay may be great, but if you are thinking of working at the Cleveland office, do yourself a favor. Don’t ‘do it!

2.0
Jul 15, 2014

Just a number..

Recommend
CEO approval
Business Outlook

Pros

The pay is great and the benefits are really good as well. At the location on 5th street there was a cafeteria plus you were in the heart of downtown Winston Salem so if you didn't want to eat at the cafeteria you had a lot of great options. There was a parking deck downtown as well so your car was out of the elements. They have since moved to a new location off University Parkway but I left before the move. The people there were amazing. I formed awesome friendships while I was employed there.

Cons

You're just a number. They push the metrics and the work load in unmanageable. My supervisor was not very personable and when I had issues going on I didn't feel like I could express them to him.

1.0
Jun 7, 2014
Recommend
CEO approval
Business Outlook

Pros

They allow you to work independently, are somewhat flexible in the decisions they make to grow business, established relationships with the top tier agencies throughout the West Coast, strong and well-known brand with the agencies and clients they serve, and they have a great product with great rates throughout the West Coast. Senior leadership has a great vision for the organization and they are positioned well to grow and sustain growth for years to come.

Cons

I’m sure this isn’t the case from every region and every middle manager, however I experienced a very cynical, look out for yourself and take anyone down you need to in order to make a name for yourself environment and working conditions. This along with a large amount of false promises and false statements made to temporarily appease me and try and persuade me to stop asking questions or avoid further investigating a concern or challenge. I strongly believe there was a lack of communication of the companies and senior leaderships vision and direction down to our levels and I believe not only was this communication stalled or stopped altogether but any information, needs, and communication that could have helped the organization and the clients was often dismissed before it could get to senior leadership and in many cases the middle management would take over this information and results and make it their own when communicating to senior leadership thus taking the credit. Very negative working environment where everyone was pinned against each other and made to feel that you should keep your head down, do the minimum, and not present new ideas or suggestions that could benefit the organization.

Viewing 100 - 102 of 1,621 Reviews

Glassdoor has 1,663 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.