National General Insurance reviews

With each passing day, I noticed that what was promised was not only undelivered, it would never be realized. Parking in Cleveland is expensive. Passed were distributed after 8 weeks. Management/ ownership pulled salaries from Sales agents immediately placing agents on full commission AFTER offers of salary and benefits were were made AND accepted. ALL health benefits were pulled. This associate was never given feedback or guidance following 7 weeks of long days and nasty commuting. Instead, my final meeting was complete with unfounded allegations - we call lies; fabrications and here-say. I was escorted from the office mid-day with no indication of unsatisfactory performance. This IS Ohio, after all.

Toxic Management Culture: Once out of training, management frequently emphasized various ways employees could be terminated rather than fostering a supportive and growth-oriented work environment. This approach created an atmosphere of fear rather than motivation. • Unreasonable Performance Expectations: Even with near-perfect Quality Assurance (QA) scores, employees are often placed on Performance Improvement Plans (PIPs) immediately after training. This practice undermines employee morale and suggests a predetermined intent to push employees out rather than develop their skills. • Ineffective Coaching & Development: Coaching sessions provided little to no actionable guidance for improving sales performance. Feedback was often focused on minor, nitpicky details rather than strategies to help agents successfully close deals. • Lack of Transparency & Control: The company maintains complete control over call routing, queues, and the types of calls assigned to agents, limiting their ability to succeed and directly impacting commission opportunities. • Non-Competitive Compensation & Unfavorable Hours: The hourly wage is not competitive with industry standards, and scheduling is not conducive to work-life balance. • Bait-and-Switch Hiring Practices: Upon hiring, I was provided with one expectation regarding my schedule, only to have it changed immediately after training, demonstrating a lack of honesty and consistency in their hiring process.