Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at National General Insurance?

49% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 115 reviews)); "The pay was good and there are good hard working employees there" ((in 105 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 98 reviews)); "The pay was decent and it was great to work from home." ((in 96 reviews)); "Coworkers are great!" ((in 47 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 53 reviews)); "Little or no training" ((in 49 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 28 reviews)); "So no bonuses for those doing a lot of the work." ((in 26 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.1

49% would recommend to a friend

(1,622 total reviews)

Peter Rendall

50% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

2.0

May 8, 2024

The NatGen Way or the highway: Metrics matter most

Sr. field claims resolution specialist

Recommend

CEO approval

Business Outlook

Pros

• Helpful network of co-worker adjusters and knowledgeable l MDS tech support

Cons

• Claims handling database does not meet expectations. The trainer said this system was built by someone who doesn’t do our job. • Remote laptop training and a few ride-along days do not meet new hire proficiency expectations. • Management low-key shames individual performance metrics on team emails.

4.0

May 4, 2024

Ok pay

Auto total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits including a pension

Cons

The workload can be very heavy

2.0

May 2, 2024

PIP is PIP

Pip adjuster

Recommend

CEO approval

Business Outlook

Pros

Work from home is great Decent benefits and PTO Once in a while you actually feel like you're helping the insured. 6 free mental health sessions a year. Really wish they would make it 12. Yes I utilized it!

Cons

Lots of micromanaging. They took away matching donations for charitable donations which was disappointing. Can be hard to take PTO, you're made to feel guilty and you're slammed with new losses as soon as you get back. Extremely busy, short staffed Burn out rate is very high. Metrics are unobtainable. Call volume is high, and we have to take all calls for any claim and work whatever the issue is. There is an "expectation" to work beyond your normal time including weekends to just try to keep up. Majority of the business is non-standard. Bare bones policies written and high risk insureds.

Viewing 211 - 213 of 1,622 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at National General Insurance

SIU Field Investigator - VA - National General

Auto Telephone Claims Adjuster - National General

Property Claims Manager, Farm & Agribusiness - National General

Bodily Injury & Homeowners Liability Adjuster - National General

Client Service Associate II - National General