Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Loved the people and great updates to the building!" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 13 reviews)); "Company culture is great." ((in 7 reviews)); "Supportive coworkers, bonuses, raises." ((in 7 reviews)); "Campus is great" ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

5.0

Mar 21, 2017

Great People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are wonderful here at National Interstate. There is so much passion to the business and our customers. Employees are encouraged to think outside the box and are afforded various means to grow their careers.

Cons

We are making strides on providing a more flexible work environment but need to work at a quicker pace.

5.0

Mar 20, 2017

Strong company and great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I think National Interstate is an honorable company that provides a fair service to its customers, and tries to do the right thing. It cares about its people, and has some great people working there. Positives: -Management open to new ideas -Great overall benefit package -Ability to rise quickly in organization if you get results and work well with others -Flat hierarchy -Nice lunch program -Nice campus with convenient access to highways -New building being built -Backed by AFG in Cincinnati -Ability to have work/life balance and feel good about what you do -They walk the walk when it comes to values -Monthly breakfast meeting where company results (both good and bad) are clearly communicated

Cons

-Lack of flexibility/work at home is still probably behind the times. I think the company is slow to evolve here, but is doing so gradually -Salaries probably average at best, but overall benefits package is solid and improving -Relatively low bonuses in past few years as results have underachieved, but the trend is positive

5.0

Feb 19, 2017

Senior Claims Examiner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great boss. Work eviroment was very laid back

Cons

Workload , investigative resources but had access to other teammates

Viewing 145 - 147 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS