Is Nationwide a good company to work for?

Nationwide has an overall rating of 3.8 out of 5, based on over 6,088 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at Nationwide to a friend and 64% have a positive outlook for the business. The best reviews about Nationwide have been left by employees working as Technology Intern , Intern - Hourly and Applications Developer .

Does Nationwide pay their employees well?

According to anonymously submitted Glassdoor reviews, Nationwide employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Nationwide. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nationwide?

72% of Nationwide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nationwide 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nationwide?

Claims Adjuster (163) , Customer Service Representative (117) , Consultant (102) , Claims Specialist (75) , Insurance Agent (70) , Underwriter (63) , Director (51) , Software Engineer (45) , Manager (44) , Intern (41) , Senior Consultant (37) , Claims Manager (36) , Claims Representative (36) , Financial Services Representative (36) , Analyst (34)

What are the pros of working at Nationwide according to real employee reviews?

"Good benefits and 401k" ((in 485 reviews)); "Many roles are very flexible with good work life balance" ((in 410 reviews)); "People I work with within my sales team are great and fun to work with." ((in 393 reviews)); "Pay is good and company car is nice with free personal use" ((in 282 reviews)); "Work from home is great" ((in 130 reviews))

What are the cons of working at Nationwide according to real employee reviews?

"Poor management, lack of consistency" ((in 184 reviews)); "senior leadership is incompetent and ineffective" ((in 80 reviews)); "Top heavy Upper Management; know your place in the "pecking" order; lack of communication between lower manager levels and top level managers; small fish in BIG pond" ((in 66 reviews)); "Lots of Layoffs" ((in 58 reviews)); "Too much favoritism between manager and associates" ((in 39 reviews))

What are employees saying about Nationwide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nationwide layoffs and their outlook for job security at Nationwide in 2026.

What are the top reviewed Nationwide locations?

Columbus , Des Moines , San Antonio , Scottsdale , Gainesville , Raleigh , Dublin , New York , Harrisburg , Denver , Phoenix , Harleysville , Richmond , Brea , Houston , Cleveland , Sacramento , Philadelphia , Grandview , Los Angeles , Dallas , Atlanta , Grandview Heights , Canton , Portland , Highland Hills , Lone Tree , Lynchburg , Charlotte , Columbia

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Nationwide

Nationwide reviews

Item: Nationwide
Rating: 5
Author: Former employee - Customer Service Representative I

3.8

72% would recommend to a friend

(5,426 total reviews)

Kirt Walker

78% approve of CEO

64% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

Nationwide has an employee rating of 3.8 out of 5 stars, based on 5,426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nationwide employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Dec 11, 2016

Underwriter

Personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Great benefits, opportunity for growth and to move to other offices

Cons

Last few years lots of reorganization. Two separate times my department was eliminated or moved. In my last role didn't have a manager for 7 months and the new manager didn't know my job. There's favoritism and lots of corporate politics and "playing the game"

5.0

Oct 18, 2016

Claims Customer Service Rep I (CSR I)

Customer service representative i

Recommend

CEO approval

Business Outlook

Pros

Nationwide is an amazing company to work for and there are a ton of great managers and employees. Everyone is very supportive from the beginning and you undergo an extensive amount of training to make sure you are prepared for your job. The culture and environment are the best part about working for Nationwide.

Cons

The call center environment just was not for me. I came in at a time when managers where changing quite a lot and communication was not the best on updates to policies. I feel this is normally not the case, though.

2.0

Oct 13, 2016

Financial services representative Retirement

Financial services representative

Recommend

CEO approval

Business Outlook

Pros

-Sponsor you to get your FINRA series 6 -Good benefits. 401k, Health, Pension, Dental, Vision, Discounts on phone, and local places

Cons

-Base salary low -Call center -Say they care about metrics and performance data but it really has no effect on advancing -Can't advance unless you know someone and even if you know your stuff you won't advance -Micromanage. If you don't stick extremely close to your schedule you get scolded -Hire more contractors to get through statement period and then don't bring them on as employees -Use the Fortune 100 list to bring in talent, therefore they don't care if you leave because they are constantly getting new applicants

Viewing 463 - 465 of 5,426 Reviews

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Jobs at Nationwide

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Protective Services Officer (7am - 3pm)

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Manager, Business Delivery - REMOTE

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Corporate Security Officer (2pm-10pm)

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Executive Administrative Asst (P&C BPO)

Columbus, OH

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