Nationwide reviews

3.8

71% would recommend to a friend

(5,423 total reviews)

Kirt Walker

77% approve of CEO

64% positive business outlook

Nationwide has an employee rating of 3.8 out of 5 stars, based on 5,423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nationwide employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Mar 9, 2010
Recommend
CEO approval
Business Outlook

Pros

The peers I worked with were some of the best people out there. Even my direct manager was an honorable person. Helping the client.

Cons

Simply put, no respect or direction from upper management. When I retired after more than 3 decades of employment with the company, there was simply no recognition from anyone above my manager. All I had hoped for was a simple phone call from the upper management team in my unit saying "thank you" for your dedication and a job well done. Over the final ten years of employment with the company, most of my reviews were exceeds (or extremely high meets), but that did little in regards to compensation for the job done. There was no thanks for putting in long hours. I averaged over 60 hours per week, I worked late nights, on weekends, and even on vacation. There is no balance between work life to personal life. Benefits are expensive, for those recently hired, there is no retirement package other than being told to invest in the 401K. When I retired, it took 6 months before my pension was straightened out. For those lucky enough to have a pension with the company, don't expect to get much direction from those in the pension department. My recommendation would be to hire a good financial adviser, you'll do much better. When I started back in the 70's, and up until about 2000, there was a true family feeling with the company, now you have to look over your shoulders at all times. You don't know who's gunning for you. Consolidation has been the downfall of this company. Granted some of it may have been necessary, and is a part of corporate life, but this was simply done with no real thought other then cutting whatever expenses possible. Many of the former regional operations have no formal office presence, people work from their homes, with no additional compensation from the company for use of there homes to do business from. What second rate sporting event or NASCAR driver is Nationwide going to sink its advertising dollar into next? Some of that money could be better spent on its employees in the form of compensation. As a retiree, I have no real idea on what is going on with the company, as any correspondence with the company has virtually been cut off. In the past 6-8 years the biggest mistake this company made, was to close down one of the most successful corporate credit unions in the country, for a bank that has 2 branches, both in the Columbus area. Employees lost many of the benefits of the credit union, just so the CEO at the time could have his bank, and we all saw what happened to him last year.

2.0
Mar 8, 2010

California

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good - and I don't think they are too expensive. I believe that the majority of the people I work with really want to do a good job and provide customer service to our insureds. i can work from home, have company car.

Cons

Frequent changes in organizational structure and not for the best. Millions spent on programs on customer service, etc...and then the program is just dropped and never mentioned again. Over-emphasis on saving money . No work/life balance - I am working 60 hours a week. No one is willing to stand up and tell it like it is for fear of losing their jobs. The company is reactive - not proactive. By the time they take action on something - it is way too late. Performance appraisals are not objective - you can get the highest marks in most categories and still not hit exceeds. When you have a company in which 40% of the employees are on a coaching plan - there is something very wrong.

Viewing 5311 - 5313 of 5,423 Reviews

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