Read this and the many other reviews here before you consider TA as your next job. This company is very poorly managed from line managers to C- Staff, and it's just getting worse. The growing unprofessional behavior, lack of ethics, toxic work environment and badly handled communication are destroying what was a once a great place to work. The biggest red flag is there is no Chief People Officer at TA to drive a professional and inclusive culture and hold people accountable. You are instead thrown into a chaos bowl full of toxic managers, constant finger pointing between everyone and us-vs-them mentality. Leadership does not care about you or your personal development or growth, they just want to squeeze as much work from you and shuffle you out when they've fully exhausted you. You will overwork to death and be discarded that's a fact. TA's old CRO led like a tyrant and people were afraid for their jobs. Not much if anything changed with new leadership. Your feedback will not matter or change anything. TA self-created a massive problem by promoting individuals AE to Director in 2 to 3 years without coaching or support. Most Senior Managers and Directors are very young and don't have formal training, coaching or experience managing and running an organization, or the support and mentorship from veteran industry leaders, so they wing it and make it up as they go. I myself left because my manager was rude to the point of aggression, and he was promoted even after I left and gave feedback. AEs are expected to have accurate forecasts but we can't forecast our wages because the comp model always changes. You're constantly playing a game of chicken with your paycheck depending where you are in the quarter. Making your OTE is impossible for new hires. Lots of process for the sake of process and useless meetings where you can expect to be called out with rude and callous comments. Engineering is ages behind in delivering features and all you will hear is "NO". There is no support once a deal is closed. AE's are a one person army. Any kind of structure around the sales process ends there, after that it's the Hunger Games in terms of customer enablement and support. The work culture is incestuous and insidious and your coworkers will gossip about every aspect of their personal life and and everyone else's in explicit terms. This is the most off-putting aspect of working at TA, it is a high school atmosphere without professional boundaries, everyone feels entitled to know your business and inappropriate behavior is rampant at all levels, even driven and encouraged by managers and Directors. Constant partying and drinking are the norm and you're socially pressured into that or you become outcast. There are no grown-ups in the room, just kids hawking software and raging at work and after hours. Someone else wrote: If you care about making an impact, mental health, diversity, and belonging, TripActions is not for you. If you are the type of person who is just a shark, only wants to make money, and don't really have a life outside of work, then TripActions would be a good fit. I can't say this any better.
