Navan reviews

Start-up so there is chaos some of it controlled and some of it not. For the support team there is a workforce manager that definitely tries his best to schedule people but out of his control employees do call out leaving others to pick up where they are absent. There is a 'silent' sort of unspoken rivalry between Dallas and Palo Alto team. Both teams like to magnify errors made by co-workers in the opposite office. There was also no training, and the little training that was given was pretty bland for a company oozing fun culture. The management team shows favoritism but when they need you they need you and will suck up to you like you've been best friends for years. With the company growing at such a fast rate you can get lost with new people and new roles, the downfall is if you make a mistake it is a face value mistake and no consideration is taken from the people who know you best as an employee.

Where to begin? If you are in sales stay far away. This is not a SaaS company as much as their recruiters will try and tell you it is. The platform is great, but you’re a glorified travel agent and will not make any money here. Things really took a turn for the worst when they hired a new chief revenue officer (the old one who was excellent was demoted - even though he had grown the company by 5,000%): this is a case study in how micro management, firing sales reps with no notice, and having a commission structure that is not even remotely catered towards allowing your reps to hit their OTE can cause discontent and attrition. This ship was sinking even before the COVID-19 pandemic allowed the C Suite to have an excuse to lay off 40% of the company - including the entire Chicago office and employees who uprooted their lives to move from California to Illinois. Having a great product and offering your employees some stock options can only compensate for horrific management for so long.