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      Navy Exchange

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      Navy Exchange reviews

      3.3

      57% would recommend to a friend

      (663 total reviews)

      R. J. BIANCHI

      78% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      663 reviews
      4.0
      Sep 19, 2011

      Decent Retail Job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Navy Exchange supports the Navy's mission and it's a fairly good place to work compared to the private sector. Benefits are good and there is opportunity to travel.

      Cons

      The pay isn't as good as the private sector and advancement significantly slows at NF-4 (Middle Management). Policies are vague and left to the discretion of local locations.

      1.0
      Jun 4, 2011

      I got treated as if I was in the military and the pay was extremely low, not liveable wages.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get the same price on goods that the military does (without tax) and you can use military and manufacturers coupons together. Also, you can price match anything as long as its the same model/make/item. You can get the item for a cheaper price and not pay tax on top of that.

      Cons

      They never acknowledged break times. If you did not go at your time (due to heavy workload), then some managers did not care or reschedule you for your break and you simply "missed out" because you were too busy . Another thing is you have to have scheduled breaks. The pay is extremely low. They start at minimum wage. I got paid $7.50. A supervisor gets paid approx. one dollar more than that and have to assume much responsibility. So it is not even worth it to move up. The reason they pay low is probably because most people that work there are military dependents and/or disabled. They feel dependents already have someone making a steady paycheck and they have benefits. What the NEX does is hire you as a "flexible" employee where you work as much as a full time employee and no benefits. Some employees have been flexible for 9 years! These are mainly the disabled/elderly employees that the NEX seems to take advantage of for sure. It is not considered part of the government and they pay almost as much as a non-profit would. It is part of the MWR so the funds are circulated back into the navy for the sailors wellness and recreational purposes. However, they do not take into account that many that work there are military family and very low pay, long hours, no breaks, poor management do not add to the welfare of the military.

      2.0
      May 30, 2011

      Unappreciated

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I've worked in various stores and in every one of them there has always been a good mix of people. Diversity is very much embraced. - Management is extremely good about working the schedule for your advantage. - Decent starting pay, but very little opportunity for a pay raise as your time with the company and skills progress. - Decent benefits and a lot of days of leave w/ pay available to FT. - Working for a good cause. Generally it feels good helping out servicemen, their dependents, and retirees, especially when you're working overseas and you're the only bit of home they've got. It's also nice knowing that a good part of what the NEX makes goes into supporting MWR programs, which greatly enhance the quality of life of those in the military. Having grown up a military brat overseas, I have a great appreciation for programs like these that made living overseas a little easier. - You get NEX shopping privileges. Tax free shopping, competitive prices, as well as a great price matching policy can save you a lot.

      Cons

      - Very little opportunity for career advancement. As someone has already commented, managers are almost always outside hires. Supervisors get decent pay, but it may take many years for an associate to even be considered for that position and most associates don't last that long. - Very few full-time positions available. Most everyone is hired as a flex-time, but work full-time hours with absolutely no benefits. The NEX is not above taking advantage of its employees. - Management is often incompetent and does not communicate with its associates and supervisors. Upper management is completely disconnected from the sales associates. - Sales Associates are not given the respect they deserve. If an associate voices a concern, complaint, or offers a suggestion, they are almost always ignored.

      Viewing 655 - 657 of 663 Reviews
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      ReviewsNavy Exchange reviews

      Glassdoor has 698 Navy Exchange reviews submitted anonymously by Navy Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Navy Exchange is right for you.