Navy Federal Credit Union reviews

• Management can be seemingly arbitrarily demanding to fit their whims; in a word, I describe the culture as capricious. There is a clear "Yes sir" expectation; if so-and-so wants it, that better be good enough for you. • There is no room for excellence. Once the 1st draft of a project hits the ground, we move on to the next and never take time to go back and make necessary fixes or improvements. The result is a giant collection of loosely connected and poorly implemented systems and processes (or sometimes no system at all). • Performance review and coaching are poor. Formal reviews are entirely anecdotal, without any measurements. I've heard a hundred times that an annual review should contain no surprises, but that is all talk. Managers get no training about leadership or coaching. Navy Federal isn't any worse than a lot of other companies (it's certainly no better), but that doesn't mean I have to settle for it.

It's a big company, which is good and bad. Good because it is secure in tough financial times, and bad because you feel like you are just a cog in the machine. Some areas foster creativity and out-of-the-box thinking more than others. I am fortunate enough to be in a good department. Sometimes management can do a little too-much handholding, which can hold back the abilities of the lower level employees.