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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,176 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 11, 2019

Too Many Capital One VP's

Recommend
CEO approval
Business Outlook

Pros

Love the company, awesome employees & great benefits & salary.

Cons

TOO MANY CAPITAL ONE Executives coming in & not understanding & not willing to understand the "family oriented " Navy Federal culture.

1.0
Mar 12, 2016
Recommend
CEO approval
Business Outlook

Pros

ABSOLUTELY NOTHING! The best pro you'll ever get out of this experience is when your no longer working for navy federal and you don't have to walk on egg shells and have your job threatened every day.

Cons

CEO Cutler Dawson only likes employees with a certain look, I know that for a fact i met him in person, just a few weeks ago. he couldn't seem to get away from me fast enough. 2 managers, 2 supervisors equals FOUR mean people who couldn't be more awful lying, deceptive, BULLIES! management made my life at work unbearable, i would have quit after the first day i worked, which management YELLED at me as well, if i didn't need a job. my job stability was THREATENED on a daily basis, i told them i needed a full time job, but only part time was offered to me i was told there was no full time available, but they hired 4 other girls 1 week after they hired me a few of which bragged about not even needing or wanting full time hours. management literally YELLED at me on numerous occasions, blamed me for things i didn't do on a daily basis, kept me long after my shift was over a few times a week, EVERY WEEK. but tried to bully me into putting those extra hours on my time sheet, although ultimately i still did because i deserve to get paid for any work I'm doing. Management made comments about my intellectual capacity and technically speaking made a few illegal moves on their part. I'm looking into filing a law suit against this company for those reasons including many i cant fit into this review! absolute worst group of people i have ever encountered in all my life. These people are phony and do not care about anyone, they attract homeless, junkies, drunks and gambling addicts, that is the bulk of the customers you help. 90% of clientele has around $150 between both there checking and savings account, but management will try to ask you to get these people to pay there past due bills. the pay was far too low for what i was asked to do and i'm so glad that i'm done with this company and never have to see these people again. THEY LIE, AND THEY BELITTLE YOU ON EVERY CONCEIVABLE LEVEL AND EXPECT YOU TO TAKE IT. i even had a manager claim on numerous occasions i was "rolling my eyes" at her like she's a preschool teacher, oh please i was sitting there smiling with my hands in my lap, quit seeing what your diluted mind is making pretend and see whats REAL! don't walk, RUN AWAY from this company!

2.0
Feb 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Annual bonus, 401k, pension plan, medical and dental benefits, 24 hour gym, the Navmart is like a mini 7-11 open late, coworkers are friendly

Cons

The systems are outdated and unreliable. Managers micromanage and are unapproachable, forced to meet unrealistic goals, supervisors are not qualified, forced to work mandatory overtime, employees are treated like slaves. If management does not like you they will find a way to fire you or make you quit. The turnover in collections is high because of mistreatment of employees.

Viewing 34 - 36 of 3,176 Reviews

Glassdoor has 3,526 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.