Navy Federal Credit Union reviews

The new hybrid policy change (from 2 days to 3 days in office) feels disconnected from how the work is actually done. Many teams collaborate seamlessly remotely, yet leadership insists on a blanket mandate that doesn’t reflect role needs or performance. The policy was rolled out with little transparency or empathy. Morale has dropped significantly. Many high performers are frustrated, especially those with long commutes, caregiving responsibilities, or who were hired under different expectations. Leadership admitted productivity and collaboration are fine and theres no logical reason they are doing this. Leadership communication often emphasizes “culture” and “connection” without addressing real data or employee feedback.

Leadership is lacking ethics. Retaliation from real estate lending leadership happens far too much. Supervisors and middle managers have no formal training in leadership. They refuse to communicate the changes they wish to place into the department, then punish staff employees when they can't follow through. Favoritism and gossip from supervisors and managers are far too common on the floor. Purposely place in faulty KPI (performance goals) that can't be reached to justify lowering raises and PIP payout. Leadership continues to get the company into too many lawsuits.