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      Navy Federal Credit Union

      Engaged Employer

      Navy Federal Credit Union reviews

      3.6

      63% would recommend to a friend

      (3,181 total reviews)
      avatar

      Dietrich Kuhlmann

      62% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jul 13, 2023

      Management is Horrific

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a free meal once every quarter and get profit sharing at the end of the year.

      Cons

      Management is horrific. They lack leadership skills, professionalism, and are extremely passive agressive. They micromanage a lot. Being a good employee at NFCU is not about skill set but about who you know and whose butt you are willing to kiss. Training is terrible. Pay is not very good especially in this economy. Benefits are bare mimimum especially for a company as big as NFCU. No work life balance.

      avatar
      Navy Federal Credit Union Response
      3y
      Thank you for sharing your feedback. We are always looking to improve our staffing, technology, systems and processes to improve our employees’ work experience.
      2.0
      Jun 4, 2023

      GREAT BENEFITS AND PAY

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and pay. Have good perks.

      Cons

      No work /life balance. Employees are afraid to speak up for fear of getting targeted.

      1.0
      Mar 27, 2023

      Navy Federal's bottom line is the mission

      Mortgage loan processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for a big-name company like Navy Federal Credit Union can help enhance your resume.

      Cons

      While I worked at Navy Federal, I repeatedly heard managers openly mock military members' last names and the fact that many military members speak with an accent. There is widespread unprofessionalism, and no special considerations are given to the unique needs of military members in the mortgage department. In fact, it's planly and sadly all about the bottom line. As a Navy Federal member of 20+ years, this harsh reality was very painful to experience as an employee.

      Viewing 103 - 105 of 3,181 Reviews
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      ReviewsNavy Federal Credit Union reviews

      Glassdoor has 3,531 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.