Neiman Marcus reviews

3.2

42% would recommend to a friend

(2,458 total reviews)
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Geoffroy Van Raemdonck

40% approve of CEO

37% positive business outlook

Neiman Marcus has an employee rating of 3.2 out of 5 stars, based on 2,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 8, 2018

Retail Titan

Recommend
CEO approval
Business Outlook

Pros

Neiman Marcus has a completely different culture from any other retail establishment I've been a part of; they value their employees as human beings. I have never worked for a company so conscientiously respectful of work/life balance - a quality that I find particularly rare in retail. It's also the first retail company I've worked for that actively cultivated the careers of its employees as businesspeople, rather than treating sales associate positions as minimum-wage drudgery for college kids; it felt much closer to the culture of a white-collar office than a store at the mall. As a part-time employee in a department with some of the lowest price-points in the store, I was fortunate enough to have a base salary in addition to partial commission, and my base alone was well beyond minimum wage - it was actually about the same as I made when I left a supervisor position at a previous company.

Cons

Unfortunately, while the kind of luxury retail experience that Neiman Marcus pioneered is an enchanting idea, it's become all but entirely obsolete. The demographic that would once upon a time make a weekly trip of shopping and a luncheon at the cafe is aging out, and Neiman is struggling to compensate and rebrand itself. While the online business does seem to be thriving, the stores themselves are feeling more and more like auxiliary warehouses for the online business.

1.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount is amazing, who doesn't love 30/30? Gratis is GREAT!

Cons

Pushed to call same customers for every event! Old clientele POS System, Management is Awful, NO communication besides call your customers.

1.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice supervisor, 30% off employee discount

Cons

-Greedy CEO ( gave himself a $10 million bonus for Christmas last year while the rest of us work our buts off and make $14 an hour). - Also gives preferential treatment to customers that only spend thousands of dollars in store every year and own our credit card. - Store employees are notoriously rude nationwide across almost every store but nothing is ever done about it(I.e. intentionally ignoring the phone when it rings and picking it up and leaving off the hook on the counter. Have also received lots of complaints of store assoc standing around and never offering help. - Outdated. Despite being a billion dollar corporation the company is still using the DOS ordering system that was created by IBM back in 1982.

Viewing 19 - 21 of 2,458 Reviews

Glassdoor has 2,573 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.