Net@Work reviews

3.7

58% would recommend to a friend

(114 total reviews)

Alex Solomon

86% approve of CEO

70% positive business outlook

Net@Work has an employee rating of 3.7 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Net@Work employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

114 reviews
1.0
Sep 19, 2024

Run!

Recommend
CEO approval
Business Outlook

Pros

The team I supported were absolutely wonderful people! Also, one of the directors I worked with was encouraging and supportive.

Cons

I had reported my boss to HR many months ago, since that time, she and a couple others monitored me and documented every single mistake I made. When I asked to stop being job shadowed, I was sent a lengthy email with all the things I had been doing wrong, along with a list of ways to rectify. I was then told that if I wasn't able to make improvements that I would be terminated. I felt like my boss was retaliating. I have never been written up or put on 'notice' in my entire working career. I've been in sales support for over 14 years. The micromanaging is over the top, and had me completely stressed out all the time. No one in the Sales Admin team receives positive feedback, we are only told when we have done something wrong. It's degrading and discouraging. The CRM is a mess. So many duplicate Accounts, that's it's difficult to search and find the correct one. The training is terrible, there's one Sales Playbook to read through and the rest of it is hands on taking notes. There are no written procedures to refer back to, you have to write everything down and refer to your own notes. The company as a whole is quite disorganized. There seems to be no consistency in how documents are stored, and if you want historical information, good luck, because they probably didn't save it. There's also inconsistency in the types of programs that are used for tracking critical dates that management wants updated in the CRM, every practice area appears to use a different tracking method and it's next to impossible to gather information without a meeting to talk it out. The benefits are less than desirable. 401k match is a discretionary 1%. Health benefits are terrible. My personal experience with my direct report, is that they will smile to your face, then stab you in the back.

2.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Had some good relationships with various business units. Had some good relationships with other engineers. Flexibility and support when it was absolutely needed.

Cons

Had some good relationships with previous managers/directors. Current ones, not so much. I've learned to deal with revolving leadership in our business unit which is just a norm here. It appears however that talent is heavily undervalued, and people are just holding on in order to avoid being let go. The culture of support the business unit had between colleagues, that someone is able to help another that may have a skill set more suited to the task, has slowed to a crawl as there seems to be less of a focus on collaboration and more on procedures. Procedures can't cover everything, or there would be no need for engineers. Morale is low. Long time customers are becoming increasingly unhappy with extra levels of support added that are unable to solve issues.

1.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Describing "pro's" is very complex. You may have a good manager or a good coworker. I do not know of any coaching to fill out "fake" reviews. The reviews at Glassdoor are real, don't think all of those people are wrong, they can't all be pissed off for no reason.

Cons

There is absolutely nothing that makes this a "choice" employer so the pluses are so few that this review will seem vindictive which is not the case, I will describe the situation as it is, and you decide. When I interviewed it was already kind of sketchy with offers taking up to two or three weeks after an agreement has been reached. Applicant treatment is very poor. It seems as though Net at Work is household name and it's not. The reviews here gave me pause, and I should have listened. You will be a one-legged duck here, no education, no training, and most of all beyond any reasonable doubt no-one has your back. Going to HR (well you just expedited your departure), they will crush you for speaking up. Loyalty and urgency are not valued. If you value feedback, growth, or loyalty for a job well done. forget it. Work Environment: Seems to very high pressure, hiring of new managers and other leaders seems forced, and more about people who know each other in leadership positions, they hire the same profile even if they fired the guy before for the same reason. Verbal abuse is alive and flourishing here. Good people have come and gone because they allowed it. Leadership: There is absolutely not one person looking out for you. ZERO Loyalty to employee's and the benefits are so bad that you will need to seek out alternatives. This insurance is an insult to the word insurance and VERY expensive with huge deductibles, co-pays on everything, and limits on medication that is covered. Growth is no ones priority. Just do your job, and don't worry about the rest. BDRs, CSM, and other jobs will promise advancement but really it is completely false. Net at Work took on investment capital and you can see the end of the Net at Work coming. No more family, no more small, versatile culture. Everything in this company takes twice as long and you should not have to worry because no one cares. Finally, working here is like having no one care at all. You will be fine if you can just sit there otherwise, employee loyalty is completely dead here. New managers are on a power trips thinking that a business unit or business as a whole supports their very poor communication. Evaluations are dead. Feedback is dead. There is absolutely nothing about this company that makes it better than others. The reviews here (we all read them and thing oh that person was disgruntled) these guys came by honestly, I would read it, and unless their are significant changes, walk, no just pass.

Viewing 22 - 24 of 114 Reviews

Glassdoor has 122 Net@Work reviews submitted anonymously by Net@Work employees. Read employee reviews and ratings on Glassdoor to decide if Net@Work is right for you.