Is NetApp a good company to work for as a Escalations Engineer?

Escalations Engineer professionals working at NetApp have rated their employer with 4.9 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of NetApp employees being 3.7 out of 5 stars. Search open Escalations Engineer Jobs at NetApp now and start preparing for your job interview by browsing frequently asked Escalations Engineer interview questions at NetApp .

Does NetApp pay Escalations Engineer employees well?

Escalations Engineer professionals rate their compensation and benefits at NetApp with 4.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 25.3% better than the company average rating for salary and benefits. Find out more about Escalations Engineer salaries at NetApp.

What are the top reviewed jobs at NetApp?

Software Engineer (205) , Member Of Technical Staff (145) , Technical Support Engineer (92) , Senior Software Engineer (72) , Intern (71) , Member Technical Staff, Software (68) , Program Manager (66) , Manager (60) , Account Manager (53) , Sales (52) , MTS-3 (50) , Sales Representative (49) , Product Manager (46) , Systems Engineer (45) , MTS3 (43)

What are the pros of working at NetApp according to real employee reviews?

"It has great culture and you will one has the full responsibility of his/her job and freedom of doing his own way." ((in 683 reviews)); "Flexible working time and gives good emphasis to work life balance of employees with Work smart initiative" ((in 561 reviews)); "Netapp was a great place to work early on and the _technical_ people were great to work with." ((in 513 reviews)); "Good benefit and working envrironment" ((in 356 reviews)); "good work culture and some of the best minds in the industry" ((in 246 reviews))

What are the cons of working at NetApp according to real employee reviews?

"Frequent layoffs if you're not in their core business (storage and data protection)" ((in 345 reviews)); "Much of this change has been driven by poor management and poor quality control." ((in 227 reviews)); "Most of the management teams are good but there are also some managers that you would wish you never had." ((in 118 reviews)); "Poor upper management." ((in 58 reviews)); "Senior Management is extremely poor." ((in 40 reviews))

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NetApp

NetApp Escalations Engineer reviews

4.9

98% would recommend to a friend

(17 total reviews)

George Kurian

98% approve of CEO

97% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Senior management

4.9

Compensation and benefits

4.0

Career opportunities

2.3

Work/Life balance

Escalations Engineer employees have rated NetApp with 4.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Escalations Engineer professionals have an excellent working experience there. NetApp is rated 34% above average by Escalations Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

17 reviews

2.0

Mar 7, 2018

Escalation Manager

Escalation manager

Recommend

CEO approval

Business Outlook

Pros

Easy to collaborate, find an expert to reach out to

Cons

Support staff overloaded, poor career advancement. Excessive "strategy" shift yields now bi yearly layoffs, and cutthroat behaviors

4.0

Jan 3, 2018

They used to be a great company but slowly got taken over by old network of complacent management

Escalation engineer

Recommend

CEO approval

Business Outlook

Pros

A good starting ground to gain knowledge in the storage industry. Used to have lots of perks, not sure about now. The technology is lagging behind all of the new modular storage options.

Cons

Lots of politics, therefore there were lots of people scared to open their mouth and share their opinions. Managers play favorites and can be vindictive. Male dominated environment.

3.0

Jun 19, 2017

Support Escalation Engineer

Support escalation engineer

Recommend

CEO approval

Business Outlook

Pros

Great first job, ramping up on various technologies.

Cons

Mediocre morale for all; all middle managers are ex-IBM types who care more about their position against others vs improving the company's efficiency and operating costs. Management continuously rejected improvements in processes, systems and automation because it took away from the metrics which senior leadership used to judge them, and thus impacted their personal metrics.

Viewing 7 - 9 of 17 Reviews

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NetApp Escalations Engineer reviews

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Escalation Manager

They used to be a great company but slowly got taken over by old network of complacent management

Support Escalation Engineer

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