NetApp Escalations Engineer reviews

4.9

98% would recommend to a friend

(17 total reviews)
avatar

George Kurian

98% approve of CEO

97% positive business outlook

Escalations Engineer employees have rated NetApp with 4.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Escalations Engineer professionals have an excellent working experience there. NetApp is rated 34% above average by Escalations Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

17 reviews
3.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

- for the most part a great team - some great technical expertise in certain teams - access to lots of technical training (internal and external) - career growth possible (although sometimes hindered, see minuses) - fair package - flexibility

Cons

- typically more managers than years in the company - some say the only thing that never changes is change (can be good or bad ..) - career growth can be hindered if you're "useful" in your current position - management may stay in place if they're conformist - stress level in technical support was high, but management did not prioritize that issue - HR was horrible for the most part (i.e. never representing the employee's interest, but only the employer's ..)

3.0
Jul 8, 2016

Good company

Recommend
CEO approval
Business Outlook

Pros

Overall there is Respect for people and diversity. Good salary, challenging jobs, nice people. Best Croissant on Fridays:-) good salary.

Cons

Not enough focus on people and people development: it's simply not seen as something which has a ROI. Lately too much company focus on saving money, even in development of software, with consequent delays in providing fixes. There are still some managers, senior mgr and directors who are too unexperienced to make a difference.

Viewing 10 - 12 of 17 Reviews

Glassdoor has 6,031 NetApp reviews submitted anonymously by NetApp employees. Read employee reviews and ratings on Glassdoor to decide if NetApp is right for you.