New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great products, I learned so much and worked with some very creative and talented people. Was trusted to get my work done, had a supportive manager who advocated for me and helped me succeed. Also has been wonderful for my resume.

Cons

I left because I kept getting more and more work pilled on without increase in pay. My team members were great but upper management is an old boys club. I also has a sexual harassment issue which was not handled well by HR.

1.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

This used to be a fun atmosphere 8 years ago that embodies the brand growth and enthusiasm. A stepping stone to get your work experience started for 1-2 years maximum if coming out of college.

Cons

Not a good company for career development, competitive salaries. Leadership is always reactive and focused on holding on to their roles rather than developing employees and growing the brand. Collaboration and team work are non existent only finger pointing. Lots of people in the wrong roles which affects efficiency and ultimately has caused many setbacks for the brand and the bottom line as a whole.

2.0
Nov 22, 2019

Very Unstable Company

Recommend
CEO approval
Business Outlook

Pros

Free shoes are given from time to time and good learning

Cons

Culture is getting worse and 100 people laid off

Viewing 46 - 48 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.