New Balance reviews

4.0

73% would recommend to a friend

(1,239 total reviews)

Joe Preston

86% approve of CEO

63% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

some coworkers are cool to work with.

Cons

Low pay. They claim to give raises after a 90 day period but that never happens. Super high turnaround for their employees because most people only stay until they realize they aren’t going to give the 90 day raise discussed in interviews. Offer incentive pay but will not pay you. This store is understaffed and overworked. Most days you don’t get any breaks.

5.0
Oct 27, 2025

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work schedule and flexible

Cons

Long hours and late shifts

Viewing 49 - 51 of 1,239 Reviews

Glassdoor has 1,484 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.