New Balance reviews

4.0

73% would recommend to a friend

(1,239 total reviews)

Joe Preston

86% approve of CEO

63% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Oct 24, 2014

A Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, ping pong, sometimes there was a pretty good selection of chips in the company kitchen (when it worked) Pretty good benefits, When company morale was especially down, they'd send a snocone truck to the building. The fake nacho cheese at the company meetings. I really enjoyed my team, my direct boss & the Camaraderie against senior leadership.

Cons

Senior leadership. This is something you have probably seen on the T.V. Show " The office." If you enjoy a company that has no real plan and references a magic wand when goal planning, then this is the company for you! Human Resources- I was there for 3 years, in 3 years there was 100% turnover in the human resources department. The new team of HR members is for lack of a better word... a joke. They exuded the exact opposite of the culture that management was trying to cultivate. They lived and died by this imaginary set of HR laws that made them totally not approachable and actually the butt of a lot of jokes. Not flexible, condescending and played favorites. Pay- Significantly underpaid in market comparison. Promises were made by HR & Senior Leadership to rectify this, but it was always the same song and dance... "this is a long process, requires lots of work blah blah blah." Stop trying to make up for my lack of pay by giving me a free snocone. It's not the same. Snocones don't pay the bills.

2.0
Oct 2, 2014

depressing

Recommend
CEO approval
Business Outlook

Pros

contrary to other reviews, work life balance is AWESOME. Fun people (apart from senior leadership) and awesome environment. Opportunities to learn from some good subject matter experts and excellent exposure to a big ecomm engine/player. Totally fun brand(s) to be associated with.

Cons

No future here in STL. Obvious the operation is moving to boston HQ, if not by 2016 then definitely when the 5 year opt out in the current 10 year lease comes around. all responsibility from a management and strategic perspective continues to shift to Boston HQ. this office is becoming an office of execution, not thought leadership.

1.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

When someone from Boston is here. I feel when their here in St Louis, they tell management to ship up or ship out. I feel so much better and I smile all day.

Cons

HR is fake and so are the brothers. We were told to write a review since their ratings were getting very low. As I stated, people are leaving for a good reason. Most are stuck here due to laziness. Most people depend on companies like this, instead of taking charge and leaving. Yet others get a backbone and leave. This company is one of the worst. Don't be fooled by the smiles and fakery.

Viewing 4 - 6 of 1,239 Reviews

Glassdoor has 1,484 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.