New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Location , insurance coverage, other employees on floor.

Cons

management - lies, - they appoint positions like they are royalty who have no clue, They lie to UPPER management about # of shoes we produce out the door 1st quality, they UPPER management VP, CEO etc.,, just blindly ignore complaints or their management hired. Or address us on the floor like we are idiots and have to follow the plan.. THEY need us more than we need them - and they are ruining Lawrence manufacturing - Plus their Management ( all Production managers bosses) are not friendly to our culture an Hispanic people. They treat people here like they are dumb,

3.0
Nov 9, 2021

Not all it appears to be

Recommend
CEO approval
Business Outlook

Pros

Discounts, convenient hours, people and product

Cons

They are all talk. Appear to be great paying, diverse company who cares about employees. They are not. They have an "inside" club of people who get promoted without any skills because they are friends with someone else in the insiders. Their pay is not competitive at all. In the many years I have been here with several others as well we have not seen a decent cost of living wager increase in almost 10 years. Insurance has gone up, they paid more for new people coming in then their long term associates and DO not recognize all associates skills just "some". Really not a healthy environment.

2.0
Sep 15, 2021

All good things come to an end

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are wonderful, 40% employee discount, lots of free sample products, cool co-workers

Cons

I worked for the company for years. In the beginning things were GREAT! The work environment was laid back and fun…pet friendly, bbq’s, games, contests all during the work day. But after while leadership changed and so did the fun laid back atmosphere. The worst was the excessive micro managing by leadership. Everything from our 10 min breaks to our daily work tasks were controlled BY THE MINUTE. The leadership team would do constant check ins to make sure everyone was “working”…nonstop IM’s, patrolling the office staring at everyone’s computers or desks. Very uncomfortable. Don’t get me wrong there were a couple bad seeds that might’ve needed this treatment but I definitely don’t think this should’ve applied to everyone. Also the pay is terrible and only the a__ kissers get promoted. With the company’s huge success they should definitely pay the employees alot more than they do. Needless to say it was good while it lasted but some things really need to be reevaluated.

Viewing 85 - 87 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.