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      New Balance

      Engaged Employer

      New Balance reviews

      3.9

      71% would recommend to a friend

      (1,240 total reviews)

      Joe Preston

      82% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      New Balance has an employee rating of 3.9 out of 5 stars, based on 1,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Mar 4, 2015

      Great Company to Work for

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours. Fun staff. Intense customer service experience where you work closely with one customer for a very long time.

      Cons

      No upward mobility. Disorganized at times.

      5.0
      Mar 3, 2015

      New Job, New Town, New Industry - Couldn't be happier!

      Assistant product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance, benefits, competitive salary, willingness to bring in team members from non-footwear/apparel backgrounds. I couldn't be happier in my decision to leave the advertising agency life to come to New Balance.

      Cons

      There is a significant lack of process which is hampering our team at the moment, but is currently being addressed by management

      1.0
      Feb 27, 2015

      I've never seen this many people leave or get fired in a years time.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When someone from Boston is here. I feel when their here in St Louis, they tell management to ship up or ship out. I feel so much better and I smile all day.

      Cons

      HR is fake and so are the brothers. We were told to write a review since their ratings were getting very low. As I stated, people are leaving for a good reason. Most are stuck here due to laziness. Most people depend on companies like this, instead of taking charge and leaving. Yet others get a backbone and leave. This company is one of the worst. Don't be fooled by the smiles and fakery.

      Viewing 1156 - 1158 of 1,240 Reviews
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      ReviewsNew Balance reviews

      Glassdoor has 1,486 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.