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      New Balance

      Engaged Employer

      New Balance reviews

      4.0

      73% would recommend to a friend

      (1,239 total reviews)

      Joe Preston

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      3.4

      Career opportunities

      New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Oct 2, 2014

      depressing

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      contrary to other reviews, work life balance is AWESOME. Fun people (apart from senior leadership) and awesome environment. Opportunities to learn from some good subject matter experts and excellent exposure to a big ecomm engine/player. Totally fun brand(s) to be associated with.

      Cons

      No future here in STL. Obvious the operation is moving to boston HQ, if not by 2016 then definitely when the 5 year opt out in the current 10 year lease comes around. all responsibility from a management and strategic perspective continues to shift to Boston HQ. this office is becoming an office of execution, not thought leadership.

      4.0
      Sep 29, 2014

      Good things ahead

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance does exist and not just for management (as another review suggests). Not all departments are managed the same...several are managed well and are moving in a positive direction. Looks like many good things are ahead for this division and time will tell if this is the case. There are a lot of great people in St. Louis that love working for NB and support the company values and global direction. This is a great time to be here with a lot of things changing for the better, including a new division director that has vast experience and seems objective and ready to lead with strength and serious business acumen. He will need to remain consistent in leadership to get over some of the recent challenges, some of which have been included in other reviews. I'm in no way downplaying the seriousness of what others have mentioned but want to give a broader view of the positive things happening in other areas of the division.

      Cons

      Pay at StL location has been under market for most positions although there is a division-wide analysis currently underway that will hopefully help. There ha been a lot of management/direction change in a short amount of time which breeds uncertainty and instability. New director in place has an opportunity to stabilize and begin bringing positive change to ease employee uncertainty which directly impacts quality of work, job satisfaction, etc.

      3.0
      Sep 15, 2014

      Extra effort not necesary

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laidback environment benefits even for part timers.

      Cons

      Retail strict with hours. No overtime offered and extra effort is not recognized or rewarded. Key holders run the stores but recieve none of the credit.

      Viewing 1177 - 1179 of 1,239 Reviews
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      ReviewsNew Balance reviews

      Glassdoor has 1,485 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.