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      New Balance

      Engaged Employer

      New Balance reviews

      3.9

      71% would recommend to a friend

      (1,239 total reviews)

      Joe Preston

      82% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      New Balance has an employee rating of 3.9 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 29, 2014

      Everything you don't want out of a career

      Creative services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teaches you what you don't want at a future job.

      Cons

      Bias creative managers Poor management skills Encourages office gossip Terrible Morale You will not want to accept or stay at a job here. It becomes a negative and consuming aspect of your life. It has the worst management in the last 3-4 years that I have ever experienced. Everyone is trying to get their foot out of the door. I have experienced harassment as well while working here, but cannot report it out of fear of backlash. Management and employee communication is overall disrespectful and unprofessional.

      2.0
      Oct 24, 2014

      A Sinking Ship

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance, ping pong, sometimes there was a pretty good selection of chips in the company kitchen (when it worked) Pretty good benefits, When company morale was especially down, they'd send a snocone truck to the building. The fake nacho cheese at the company meetings. I really enjoyed my team, my direct boss & the Camaraderie against senior leadership.

      Cons

      Senior leadership. This is something you have probably seen on the T.V. Show " The office." If you enjoy a company that has no real plan and references a magic wand when goal planning, then this is the company for you! Human Resources- I was there for 3 years, in 3 years there was 100% turnover in the human resources department. The new team of HR members is for lack of a better word... a joke. They exuded the exact opposite of the culture that management was trying to cultivate. They lived and died by this imaginary set of HR laws that made them totally not approachable and actually the butt of a lot of jokes. Not flexible, condescending and played favorites. Pay- Significantly underpaid in market comparison. Promises were made by HR & Senior Leadership to rectify this, but it was always the same song and dance... "this is a long process, requires lots of work blah blah blah." Stop trying to make up for my lack of pay by giving me a free snocone. It's not the same. Snocones don't pay the bills.

      5.0
      Oct 17, 2014

      Absolutely love working here

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for New Balance is a lot of fun. I never knew working in retail could be fun. Everything is very structured and organized. This is my first job and I couldn't have asked for a better place to work. Hope to stay here for a long time to come.

      Cons

      Not being able to know what our shipments will be until we get them. Also not getting new styles in very often. Customers are finding it difficult to find a style they like. And when they do find a style they like, half the time we don't have their size.

      Viewing 1174 - 1176 of 1,239 Reviews
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      Glassdoor has 1,485 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.