New Relic reviews

3.5

62% would recommend to a friend

(1,469 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice offices Great products World Class CEO Marketing Department that rocks! Treats customers extremely well

Cons

If you don't work in Sales or Engineering, you will feel like second class citizen Finance team is difficult to work with and often hostile to other employees Top leadership in Sales is aloof and not friendly. You might say snobby and often just rude Salaries are well below market in San Francisco - you can do better almost anywhere else Stock options are extremely small allocations and not worth staying around to vest Looks good on resume, but don't stay too long. Very little give, too much "take"

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New Relic Response
11y
Thank you for the feedback. We’re also really proud of our great offices, wonderful product, and a fabulous CEO. And I agree that Marketing rocks! And I am troubled to hear your experience with other groups. It is not what we expect of leaders, nor what I hear from many Relics who work with them. I will talk those leaders to make sure they understand your experience. On compensation, we aim to be competitive, and that is what the data shows. Independent salary surveys place our compensation a bit above the midpoint – which means that there are roughly as many companies that pay more than us as there are who pay less – definitely not “below market”. More important, we aim to be well better than competitive in providing a great employee experience. And the data supports that too. Our voluntary turnover and offer acceptance rates are both better than average. In our quarterly anonymous survey, with four out of five Relics responding, *eighty-nine percent* agreed (or strongly agreed) with the statement “I would recommend New Relic as a great place to work”. Candidates and employees alike appear to generally agree that there is a very good “return” on working at New Relic. I am unhappy to hear that your experience was so different, so difficult, and would appreciate getting more details if you want to get in touch. I look forward to hearing from you. Steve McElfresh VP People
3.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people, great products, stock looks promising

Cons

10% of people actually hit their number. The rest of sales people do not make any money.

3.0
Mar 2, 2014

A mixed bag.

Recommend
CEO approval
Business Outlook

Pros

+ solid core product + solid benefits + high quality technical team + executive team has earned the company's respect + technical culture of excellence (focused on quality, process)

Cons

- poor engineering management - very rapidly growing bureaucracy - short-sighted attitude towards career development - stated values and actual expectations frequently at odds - growing to meet the expectations of an IPO instead of the market - overly aggressive expectations for sales - poor coordination between offices - product management is losing focus as number of products grows - quality of new hires is dropping in rush to grow

Viewing 103 - 105 of 1,469 Reviews

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