New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
avatar

Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jul 10, 2016

Working at New Relic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office location, love the people I work with.

Cons

A lot of times - lack of communication

2.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The product is awesome, Engineers amongst others love using it. The kitchen stays fully stocked

Cons

The quota is IMPOSSIBLE to hit Everything is outbound prospecting and received no leads. There is no room for growth and moving up from the SDR position is nearly impossible because the funnel is so jammed up The company has no idea what it wants to do with the SDR organization and you are micro managed to the fullest

1.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The people in engineering are great. New Relic has some of the brightest and most talented individuals in engineering and mostly everyone has been easy to work with. The problem space is really interesting because of the large scale with high performance components. The provided amenities are great. Free bike tuneups, the snack bar, and sodas are great. Can't beat the view!

Cons

New Relic used to be a place that attracted smart engineers. There was always interesting new products being built, new features being released, and when that wasn't happening there were always engineers doing interesting things. The culture used to foster growth in individuals, leaders, and the engineering organization as a whole. Shortly after the company went public the morale started going down hill and the culture that supported growth in people started to erode and slow. The focus became scattered: one week focusing on one initiative and the next a completely different one. During this time the engineering organization instituted restrictive heavy processes and frequently would "freeze" changes for weeks at a time. All of these changes caused the slowing of the personal and professional growth of individuals, as well as product and feature growth. Yet at the same time the leadership is asking engineering why it takes so long to deliver new products and features. The level of micromanagement by managers and technical leads is high and seems to be increasing and simultaneously nobody feels like they autonomy.

avatar
New Relic Response
9y
I am truly sorry that you feel disempowered and micromanaged as a result of this experience. A lot of organizations go through this phase through which they can choose to either 1. become more bureaucratic or, 2. develop an organizational structure that allows local teams to have real ownership of their work. We've spent a lot of energy the last six months on Project Upscale (https://blog.newrelic.com/2016/06/28/project-upscale-video/), with the goal of becoming the second type of company. The aim of this project is to give local teams autonomy and ownership of what they need to ship independently to customers, to make it feel like you're shipping in a small company (fast, frequent delivery with short feedback loops), with all the benefits of being in a larger company (solid services and platforms to build on). Feedback so far suggests we are making progress but we look forward to seeing more improvement over the next several months. We are also making changes that allow individuals to have more autonomy by creating communities of practice for each technology and working to create more opportunities for engineers to contribute on efforts that impact multiple teams. These are all steps toward making New Relic a better place to work. We really appreciate you taking the time to share your feedback. Alex Kroman Group VP of Engineering
Viewing 1351 - 1353 of 1,468 Reviews

Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.