Great HIT Learning Opportunity... but challenging and reactive work environment
Pros
- Co-workers in most cases are very helpful, hard-working, and willing to work as a team - great camraderie! But everyone is extremely busy. - Office environment and location in Austin is excellent - If you want to travel around the US, this job lets you do that! - Working remote from home is supported and sometimes encouraged
Cons
- The overhead processes (tracking hours in SAP, reporting status, documents to be filed, etc.) take a huge bite out of the time left to actually work on projects - The tools available for PM's are very rudimentary and time-consuming to use - Very little product training is provided before being assigned to clients - The email culture is out of control, too many sent, too much hiding - Morale is very low due to high workload, high turnover, low quality product being installed - The hospital locations visited are mostly in very small towns, so exciting they are not - Most clients are not happy with the product, so be ready to deal with complaints and long issue lists
