Nextech Systems reviews

Too many C level execs for a company of its size. Lots of nepotism in the support department and a revolving door with constant turnover. No training at all and the pay is not worth the workload and metrics. I make much more in a more lax environment now. Also the call load was so heavy they had three temps take calls just to log info and clients would not be contacted for days. That is appalling. Would not recommend to anyone. Also the cubes are small and the office feels claustrophobic. Too many cubes in each row.

No training for support specialists. They will tell you they have training but they lie. They invest very little Time money or effort to make the support organization better. Sales people are the kings of the company and get treated as such. You are expected to hit unrealistic goals. These goals were realistic a few years back but did not change as the company grew. Management never admits the problems the company has and acts like it's the greatest company in the world. New upper management is trying to make things better but they did not realize the problems the inherited from previous owner. They sugar coat everything but life as a support specialists was hell. The worst part is no chance for advancement. They created new positions but call them "lateral" movement with was a fancy way of saying you aren't getting a raise. I left with no job lined up and was happier poor unemployed.