Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 123 reviews)); "Great team to work with and I made some really good friendships." ((in 67 reviews)); "Management is great to work with and wants to help." ((in 39 reviews)); "Great leadership in sales both old leadership and new." ((in 35 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Can’t work from home not way to take extra days off during first 90 days" ((in 3 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 3, 2017

Not at nextiva anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been working for over 20 years and nextiva was the first company where I felt the people actually cared for the well-being of one another and for the performance of the company. The employees are genuine and politics and egos don't exist, which is surprising to me considering how big and fast nextiva is growing. I remember when the company was much smaller and no one knew the name or what nextiva did. Fast forwarding just a few years and the company is well known in AZ. Customers are a priority for them and customers are not the priority for most of the company they compete with, so one of the reasons why nextiva has been successful is due to that simple equation. I enjoyed my time at nextiva and would recommend the company to my friends and family .

Cons

The company still operates like a startup and feels like one. I don't feel right saying this is a positive but for many people joining, this can be a bad thing. People looking for structure and a deep sense for planning and meetings, should likely stay away. Every once in a while I felt like there would be a fire of some sort. Not a real literal fire, but some sort of issue. What frustrates me is that those fires could have been prevented. At least the fires that come to my mind right at this moment.

Nextiva Response

9y

Hi there and thank you for taking the time to write a positive review! We are extremely proud of our culture and are pleased that you had a great experience as a team member. We also understand that because we are still growing so quickly, there are changes and new challenges that face our team every day. If you have any more specific comments or suggestions about how our organization can become even stronger, we encourage you to reach out to hr@nextiva.com.

5.0

Apr 26, 2017

Scintillating Work Environment

Internet marketing consultant

Recommend

CEO approval

Business Outlook

Pros

-They are growing exponentially and treat their employees like Gold. -Quality people to grow with and staggering work environment -Humble, professional, and solid communication

Cons

So far, I haven't noticed any that come to attention.

Nextiva Response

9y

Hi there, Thank you for taking the time to leave a positive review! We are so proud of our growing team and amazing work environment and we love that you feel the same way. If you have any ideas or suggestions about how we can make our organization even better, we encourage you to email us at hr@nextiva.com .

3.0

Apr 24, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Not micromanaged, as long as you make your metrics you can come and go as you please, free lunch on Friday

Cons

Lots of changes, metrics are unreachable, no manager in place at this time, changes daily, lack of understanding of current job description

Nextiva Response

9y

Hey there, Thank you for taking the time to leave a review! We are so happy that you enjoy the autonomy in our Account Management department. We believe that everyone has their own strategies for their work and want our team members to do what is best for them. We are always moving at a fast pace and with that comes change. However, we are always open to feedback and would love to hear your suggestions. We encourage you to reach out to us at hr@nextiva.com and let us know how you think we can make our company even stronger.

Viewing 946 - 948 of 1,144 Reviews

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Nextiva

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Not at nextiva anymore

Scintillating Work Environment

Account Manager

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