NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Interesting technologies. Smart colleagues. Good schedule. Beautiful views from the NJ office to Manhattan.

Cons

Israeli/NYC management culture leaves a lot to be desired. NICE is a very average employer in terms compensation, bonuses, benefits and work environment. They are making money hand-over-fist but seem to think the rewards should go to the executive suite and shareholders, and not to the rank and file employees. Arrogant. In internal meetings people shout a lot and talk over one another. As a non-Israeli, this feels rude, unproductive and tiresome. As long as they keep importing management from Israel, I see this problem perpetuating. It makes the rest of us tune out and not bother sharing our ideas because to do so requires you to enter into the shout fest.

1.0
Jun 24, 2017

Horrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No good reasons to work for this company

Cons

This company is made up of unprofessional managers. The HR department is only there to assist the managers with enforcing the cruelty done to employees who are targets. The HR department is made up of unskilled personnel, incapable of getting anything done. The company has a good CEO, but he needs to reselect the people who reports to him. Beware.

1.0
Oct 16, 2015

This organization will implode

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, and former coworkers. Not much else to say.

Cons

Where to start? Lies to customers. Sells them services they cannot, nor intend to ever deliver. Completely unethical. Not the same reputable organization I started with. Has lost a huge amount of talent in the Americas, leaving a small team to hold the ship together while it sinks. Support is being shifted to India, and the engineers there are not prepared. Quality testing of the product has been phased out to cut costs, creating unstable environments for customers who are already getting inferior support because there are so few people left who even know what they are doing.

Viewing 28 - 30 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.