NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 6, 2023

CEO is trying to ruin the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only positive thing about working here is some of the awesome people I've become friends with.

Cons

Since this company literally paved the way for thousands of businesses to remain operational during the quarantine, and successfully transition to remote work, changing the policy and forcing employees to either badge in to a physical office or resign their position is going to destroy the current employee base. Barak Eilam is attempting a layoff without calling it a layoff so he doesn't have to pay out severance or unemployment insurance costs. It makes absolutely no sense. They don't pay the employees what they're worth, you can't get a raise or promotion because its "not in the budget" but they can send sales guys on exotic trips, and give shirts and throw parties. They will hire international employees instead of US employees because they're cheaper, but if they're on a work visa in the US, they'll pay them well over what their team members make.

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NiCE Response
3y
Thank you for your feedback. I am sure that over the 9+ years you have been at the company, that there have been considerable changes, and one of these would be the introduction of our hybrid model, NICE-FLEX. Our hybrid work model is based on only two days a week of work from the office to allow for in-person collaboration and connection, and 3 days of remote work. While other companies that were working remotely during the pandemic have returned to the office on a full-time or part-time basis (usually 3 days in the office), we are happy to provide our employees with real flexibility and independence through our NICE-FLEX model. Furthermore, we have an annual calendar of compensation processes including a broad merit process and bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. We encourage you to reach out to your direct manager or HR Business Partner to discuss your concerns.
1.0
Dec 13, 2021
Recommend
CEO approval
Business Outlook

Pros

As a Senior DSM you have a lot of freedom to run your business

Cons

If you have an advanced degree in Calculus, and a CPA, and have a compensatory lawyer on hand you MAY get paid your commissions. There are so many loopholes in the commission plan. President’s Club 2021 here. We spend most of our time working through commission issues and implementation problems. If you are in software sales, do not join this organization. We have had 4 RVPs resign, countless District Sales Managers and Sales Engineers. The CEO, Paul Jarmon, is worthless. He cows down to the NICE CEO, Barrack. NICE InContact is not the same company I joined five years ago!

Viewing 25 - 27 of 3,046 Reviews

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