NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 30, 2015

Some growing pains, but great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are excellent, super smart and very driven. Incredibly hard workers who are all business on the outside, but kind and considerate on the inside. The corporate brand is very strong and no doubt a leader in the industry. There is an energetic dynamic across the organization and it's clear they're continuing to grow strongly. A stable environment with few layoffs and reasonably fair employee treatment

Cons

Rather than allowing the region more leeway in decision making, the HQ is adding more and more layers of approvals necessary to get things done. It slows things down tremendously and dis-empowers local leadership. It's a highly matrixed organization and often it is unclear how to navigate the bureaucracy to get what you need to get done, done.

3.0
May 8, 2014

Good vision. Operationally inefficient.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has expanded it's product offerings through R&D and acquisition, so there is a LOT of opportunity to sell and build deep relationships with customers. In general, the people are nice and I was treated very well. There were opportunities to advance, but it's not a rocket ship.

Cons

Problems it is solving and products are so complex that customer satisfaction is a challenge. There are too many b.s. meetings with too many B & C players. The company could use technology (like Salesforce.com) to streamline ops and remove bureaucracy - too many manual status reports.

4.0
Feb 6, 2014

My colleagues became my friends

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New initiatives are welcomed Opportunities to grow and develop within the company Intelligent co-workers Good products

Cons

Mid management changes too often - creating an unstable feeling Not enough collaboration between the 3 major business units

Viewing 328 - 330 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.