Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 76% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 230 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 207 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 195 reviews)); "Good work culture and work environment" ((in 126 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 110 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

76% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 2, 2025

Great company heading in a NiCE direction

Senior product marketing manager

Recommend

CEO approval

Business Outlook

Pros

Great direction under current CEO. Good pay and benefits continue to improve, although it is still inconsistent across the regions. People are generally very collaborative and friendly and very driven to make an impact. The work feels meaningful and I’m excited to be a part of it.

Cons

Moves too fast sometimes. Lots of instances where we solve issues quickly for the short term without thought to the long-term. High expectations, but rewarded for these high expectations. Management can be inconsistent. Some managers are micro managers but I see a culture shift encouraging this change.

NiCE Response

11mo

Thanks for your review. We're glad that you're excited about the direction NiCE is heading under our new CEO. The energy across teams has been incredible, and we're proud of the new benefits and improvements being rolled out. It's great to see the collaboration, drive, and meaningful work you’ve highlighted - that’s exactly the spirit we’re building on. Wishing you continued success in your career journey at NiCE!

2.0

Jul 26, 2025

Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible Unlimited PTO Good coworkers Pet insurance

Cons

Low pay Bare minimum benefits Lack of growth opportunity Lack of support

NiCE Response

11mo

Thank you for your review. NiCE is committed to investing in its employees by fostering a positive work culture with opportunities to learn and grow. Wishing you the best for your professional endeavors!

1.0

Jul 23, 2025

No rasies of any kind in 5 years - stay away from this company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fully remote remote work is available for some positions - Yearly bonus (which was a static amount that didn't increase), which they are going to start taking away next year. - Work/Life balance can be good, depending on the role and your direct manager.

Cons

- Doesn't do cost of living raises - Doesn't do merit raises unless you are in the top 1% and then the merit increase is less the 5% regardless of - Doesn't do any sort of pay adjustment when moving to a completely different position - They have recently implemented a "bottom 10% doesn't get any kind of bonus" and are likely going to start firing the bottom 10%, the metrics are very vague so it will be easy for anyone to be fired. This is a policy that has been tried at several large companies like Microsoft and all of them abandoned this policy. - You can be moved to a totally different role with different responsibilities and team with no notice or adjustment to pay.

NiCE Response

11mo

Thanks for sharing your feedback. We noticed that some of the points you mentioned include misinformation about our processes and policies, and we encourage you to reach out to your manager or HR Business Partner to clarify any questions. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. The recent updates to our performance and compensation approach are designed to enhance professional development and total rewards, and full details were shared in our communications. We encourage you to revisit these communications and reach out if you require further clarification – we’re here to ensure that everyone has accurate information and feels supported.

Viewing 37 - 39 of 460 Reviews

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Great company heading in a NiCE direction

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No rasies of any kind in 5 years - stay away from this company

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