NiCE reviews

3.9

79% would recommend to a friend

(3,055 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart people, strong brand in the space, interesting product

Cons

Lack of transparency around performance management and job stability. I was terminated for “performance reasons” after a short tenure without receiving prior documented feedback, formal warnings, or a performance improvement plan. There was no opportunity to remediate concerns before termination. There appeared to be leadership changes and shifting priorities, which made roles feel much less stable than advertised. Decisions felt top-down and procedural, with limited communication or discussion.

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NiCE Response
5mo
Thank you for your review. As a market leader, we hire top talent and our performance-driven culture ensures strong contributors are recognized and rewarded. We pride ourselves on fostering a workplace that encourages open communication and transparency, which is consistently reflected in our annual employee surveys. We wish you the best for your professional endeavors.
5.0
Jan 17, 2026

Constantly Evolving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company puts significant effort into innovating the sales environment and improving prospecting processes from the ground up. These initiatives are clearly aimed at supporting long-term growth and job stability. There are frequent company-led events, including team lunches and dinners, as well as complimentary daily healthy lunch options. Compensation and benefits are competitive, and the generous time-off policy supports a healthy work–life balance.

Cons

The role comes with the typical pressures of a competitive sales environment, where performance and success are closely tied to measurable targets. Advancement can sometimes be a longer and more gradual process, although career progression opportunities do exist.

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NiCE Response
5mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Wishing you continued success in your career journey with NiCE!
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong learning opportunities across the business

Cons

Workload can fluctuate with business cycles

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NiCE Response
6mo
Thank you for sharing your experience. At NiCE, we are committed to creating opportunities for employees to learn, grow, and shape their careers. A supportive, high-energy environment enables employees to gain valuable hands-on experience. Wishing you continued success here!
Viewing 481 - 483 of 3,055 Reviews

Glassdoor has 3,224 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.