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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,045 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Mar 31, 2026

      Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work culture, benefits, wfh policy

      Cons

      work life balance depending on your team

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, we’re committed to fostering a positive work culture that supports a healthy work-life balance, as reflected in our annual employee surveys. Benefits such as the NiCE-FLEX hybrid model empower employees, creating space for both focused individual work and meaningful team connections. We wish you continued success in your career journey with us!
      3.0
      Mar 31, 2026

      Good to work for short term

      Qa automation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large team with good support

      Cons

      Outdated tech and knowledge keeping by seniors

      avatar
      NiCE Response
      2mo
      Thank you for your review. We take immense pride in our positive work culture, our strong focus on innovation, and the exciting opportunities to engage with cutting-edge technology. Wishing you the best in your professional endeavours!
      4.0
      Mar 31, 2026

      All The Right Moves

      Lead account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      * New executive leadership team that has an exciting and clear vision on where they want to take the company * 40 years of CX industry leadership, profitable and stable company * Industry leadership in AI and that is compounded by recent acquisition of Cognigy * Transitioning from a mature, steady-state company to a growth company

      Cons

      Back-office processes and tools are inefficient and cumbersome - this has been acknowledged by the new leadership, and they are working to address it, but it takes time.

      avatar
      NiCE Response
      2mo
      Thank you for your review! We’re proud of our work culture and it’s encouraging to hear that you’re excited about the leadership vision and continued focus on AI-driven innovation. As we continue to grow and build AI that puts people first, simplifying processes and empowering teams remain key priorities. Wishing you continued success in your career journey at NiCE!
      Viewing 79 - 81 of 3,045 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.