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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,045 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Mar 31, 2026

      Great product and culture, but long deal cycles

      Commercial account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Top-of-class, market leading product - Great culture - Top Tier Compensation

      Cons

      - Long Deal Cycles - Long Ramp Time

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, our success as a market leader is built on the strength of our products and our vision, including driving AI adoption at scale. We’re also proud of our sales support ecosystem, which offers structured enablement, training, and ongoing guidance to help team members navigate complex enterprise environments and succeed. We wish you continued success in your career journey with us!
      5.0
      Mar 30, 2026

      Nice Overall

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The hybrid model of three days from home creates a great balance between focus and collaboration. 2. The company genuinely cares about employees and their well-being. 3. The atmosphere is family-like, and the offices feel like home with great facilities. 4. The company is dynamic and quick to adapt to the AI revolution and constant technological changes. 5. There’s plenty of room to innovate, showcase your abilities, develop new ideas, and get credit for your work.

      Cons

      1. Bureaucracy and internal procedures sometimes create bottlenecks in the development process. 2. The amount of meetings can take time away from hands-on development work.

      avatar
      NiCE Response
      2mo
      Thank you for taking the time to review us. As a market leader, we hire top talent and offer the chance to work on high impact, AI driven projects that deliver real value for our customers. It’s encouraging to know that these opportunities, supported by the NiCE-FLEX hybrid model, have enabled you to showcase your abilities. Wishing you continued success in your career journey at NiCE!
      3.0
      Mar 28, 2026

      Good pay and balance, but poor upper leadership

      Ux designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, work/life balance, and managers

      Cons

      Leadership past middle management is pretty hypocritical and conceited. The tech is stuck in the past. The global engineering teams can be exceedingly difficult to work with.

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, we offer opportunities to work on cutting-edge technology while collaborating with teams across geographies. Working across time zones can be challenging at times, but it also brings diverse perspectives and the ability to create impact at scale. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. Wishing you the best in your professional endeavors!
      Viewing 82 - 84 of 3,045 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.