Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 210 reviews)); "Great environment and culture!" ((in 199 reviews)); "Good work culture and work environment" ((in 126 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 116 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 24 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 5, 2026

Terrible

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Not many, The average Joe and Jane are helpful.

Cons

Let's start with pay, if you like making 50% less than market rate NICE is the place for you. The solutions engineering team leadership is just awful. We are all over the place, certify on a product and never sell it. Let great people go for made up reasons. Never get a raise. Never get promoted. You have a one in a million chance at presidents club. I hit well over 100% of quota and was told too bad we only have room for so many SEs. That is 100% crap. Way to make me work harder. I have started to interview. I am finding that pay for someone with my experience is $180 - $220K plus commission. I have three second interviews with potential companies in the next, any one of them is a better fit. I fell like I have wated 5 years at NICE.

NiCE Response

5mo

Thank you for sharing your experience. At NiCE, we’re all about fostering a positive work culture for our employees, with meaningful opportunities to learn and grow in their role. Our compensation and bonus structure remains above industry benchmarks. Even during recent global challenges when many companies paused bonuses and merit increases, NiCE continued to offer both. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns.

5.0

Jan 17, 2026

Constantly Evolving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company puts significant effort into innovating the sales environment and improving prospecting processes from the ground up. These initiatives are clearly aimed at supporting long-term growth and job stability. There are frequent company-led events, including team lunches and dinners, as well as complimentary daily healthy lunch options. Compensation and benefits are competitive, and the generous time-off policy supports a healthy work–life balance.

Cons

The role comes with the typical pressures of a competitive sales environment, where performance and success are closely tied to measurable targets. Advancement can sometimes be a longer and more gradual process, although career progression opportunities do exist.

NiCE Response

5mo

Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Wishing you continued success in your career journey with NiCE!

5.0

Jan 8, 2026

Best culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team, project and vision is strong

Cons

Medical coverage is ok ok. And bonus is very small.

NiCE Response

6mo

Thank you for sharing your experience. Our perks and benefits support employees from day one, and we’re deeply committed to their growth and well-being. While many companies paused bonuses and merit increases during recent global challenges, NiCE continued to provide both – our compensation and bonus structure remains above industry benchmarks. Wishing you continued success in your career journey at NiCE!

Viewing 16 - 18 of 460 Reviews

Jobs at NiCE

Director, Strategic Initiatives

Remote

View job

Senior Commercial Counsel

AI Solution Strategist

United States

View job

GTM Orchestration Director

Remote

View job

NiCE

NiCE reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Terrible

Constantly Evolving

Best culture

Jobs at NiCE

NiCE reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

NiCE reviews FAQs

Jobs at NiCE