Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 231 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 219 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 195 reviews)); "Good wlb and work culture" ((in 123 reviews)); "good benefits and on boarding process" ((in 87 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 110 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 22 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 22 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Ratings by demographic groups

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Gender

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NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

3.0

May 30, 2021

Web Dev - Nice Nexidia - It's a fine job but wouldn't want it to be a career

Software developer team lead

Recommend

CEO approval

Business Outlook

Pros

- Company recognizes some of its developmental downsides and offers compensation to make up for this. - Management doesn't always have power to fight for but will do what they can for you if you do a good job - There is newer and more exciting work coming. - There's a large number of prizes / gifts / competitions (non-monetary compensation). Though this is sometimes a con b/c it can feel like a slap in the face when many employees just want something like 401k matching or better monetary compensation instead of toys.

Cons

- Reactionary development environment causes stress due to needing to manage fires. - Paths to promotion / furthered careers only seem to decrease the work / life balance. - A decent portion of the code is legacy. - Improvement of systems is difficult due to burnout - Mostly seems to operate as a sales driven company and doesn't focus on tech first. - No 401k matching

3.0

Jul 27, 2018

Technical Support Engineer - Tier 2

Technical support engineer - tier ii

Recommend

CEO approval

Business Outlook

Pros

Company stability, good benefits, flexible work schedule, decent pay scales, annual bonuses, OT available.

Cons

Although OT is available, there is too much indirect/underlying pressure to work above and beyond your shift. Not a lot of respect for work/life balance. Difficult to use all of your PTO each year. - NO cost of living increases, just merit-based. - Artificial job titles by creating tiers within tiers to appease employees who do not have upward mobility. - Complicated management structure with multiple dotted-line connections outside of dept/division.

2.0

Feb 20, 2018

Management is out of touch.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are good. They offer an annual bonus.

Cons

This is an Israeli company that has no idea how to manage Americans. The Israeli management is out of touch with American culture.

Viewing 178 - 180 of 3,050 Reviews

Jobs at NiCE

Intern, Project Management

Senior Customer Service Engineer

Remote

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Senior Customer Success Manager

Remote

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Business Project Manager

Customer Success Manager

United States

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NiCE

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Reviews by job title

Web Dev - Nice Nexidia - It's a fine job but wouldn't want it to be a career

Technical Support Engineer - Tier 2

Management is out of touch.

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